Skip to main content
R
radiorobcharles
Participant
July 3, 2019
Question

Exporting my Files with hiss

  • July 3, 2019
  • 2 replies
  • 1115 views

When I record my files they are fine yet when I save as mp3 & send them they have a hiss on them, any ideas?

    This topic has been closed for replies.

    2 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    July 10, 2019

    Hi radiorobcharles,

    Thanks for reaching out. It seems like there is some issue with the export settings or the effects applied to the track.

    In addition to the questions asked by @ryclark, I would like to know a couple of things.

    • Which version of Adobe Audition are you using?
    • Where are you checking the playback?
    • Which effects have you applied?

    Thanks,

    Shivangi

      K
      ktgilead
      Participating Frequently
      September 3, 2020

      Hi! I'm having this issue, too, so I thought I'd answer you're questions:

       

      - Sample rate: Same as Source (48000 Hz Stereo)
      - Bit depth: 32-bit

      - Version: 13.0.9.41

      - Playback: VLC, iTunes (Desktop PC) + iPhone Documents music player (used 4 different head phones)
      - Effects: NONE

       

      Noteworthy:

      - Playback on the iPhone (of the mp3 file) sounds the best, but isn't perfect. The hiss isn't really there, but the mix isn't accurate (vocals are too loud).

      - I've tried exporting as FLAC and there are still major issues (hiss, warble, distortion).

      - I've tried exporting as AIF and - while it's better - there is still a white noise hiss.

      - I've performed a mixdown of the entire session. Playback within the app has zero issues, but the moment I attempt to save or export the file, the issues return.

      - I attempted removing the vocal track and only exporting the two music tracks. Same exact issue occurs.

       

      Is there any way I can send the file(s) over to someone in tech support or share/remote desktop to see what the issue could possibly be?

       

      I need to get this mastered/finished by 7pm on September 3rd, if possible.

       

      Thanks!

      SteveG_AudioMasters_
      Community Expert
      SteveG_AudioMasters_Community Expert
      Community Expert
      September 4, 2020

      CBR/Constant. 320kbps.


      What's the peak level of your files before you export them?

       

      ryclark
      ryclark
      Participating Frequently
      July 3, 2019

      What sample rate and bit depth are you saving to .mp3 at what bit rate? If you reduce the bit depth to only 8 bits then you will always have some noise due to the low number of bits. What type of audio are you saving in the .mp3s?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices