HELP!! MME device internal error...

[The_RED_One]

...suddenly popping after system update last night. I have checked settings, everything appears normal, but showing 'not working' for no apparent reason. Everything has been re-set, re-booted, etc, so now what for a "non techy" gal!!!??? Any very specific guidance will be greatly appreciated!! Alas, no phone support for Audition...REALLY?? Wow! Thanks guys/gals!!  05/24/18

Kelli

[SteveG_AudioMasters_]

I honestly don't know if there's going to be a simple answer to this. Yesterday's 'upgrade' was something of a disaster for a lot of people - including me. I don't know quite what they did, but it appeared to screw up a lot of things that were working fine previously, and it took me about five hours (and an OS reload...) to get it all back working again.

First thing though - does the sound on your system work at all, for anything? Or is it just Audition that's failing to connect to it? Device internal errors often point at drivers that need updating...

[The_RED_One]

Oh wow, so it's not just me!!? So unfortunate! Yes, I have sound everywhere except Audition & was just able to finally get it to record, but only in ASIO mode. Now, I can't get it to edit, so simply no MME function at all...I had to uninstall my Lexicon/Lambda/re-install, etc & all of the other re-fresh, re-boot's that go along with it. Now, I'm stuck with no editing capability damn it! I wasn't having any issues until I allowed the update. I'm not sure of what other drivers I would need to update quite honestly. This is where I get very lost!! I appreciate it!!

[SteveG_AudioMasters_]

At least it's working somewhere - that's not so bad. There are a couple of other options you can try, though. Firstly, see if WASAPI is available as a drive class - that might well work. The other option is to download (free) ASIO4ALL and try using that as a driver - that has often been known to solve all sorts of problems, and also gives good diagnostics.

ASIO4ALL - Universal ASIO Driver For WDM Audio

[The_RED_One]

eehh, well, I've now lost all sound so back to zero. Ugh. I have downloaded the program, now to get it to do what it needs to do! I'll do another re-boot & see if that helps!! Frustration builds. Why do these guys think these updates are helpful...at all? lol, trying not to lose my mind

[SteveG_AudioMasters_]

The air was somewhat blue around here last night, too!

[ryclark]

Could you tell us please what update this was that caused all this wailing and gnashing of teeth so that we can try and avoid it?

If you have decent external audio interfaces then surely using the manufacturers ASIO should be the answer since these should bypass all OS audio driver problems? Unless of course something was changed in USB port support.

[The_RED_One]

All I can tell you is that it was the latest Microsoft 10 update forced down our throats within the last 24 hours. Everything worked fine & I woke up to disaster. I was able to record, but now I'm back to no sound at all anywhere on the computer. MME error just won't clear. I've downloaded the suggested ASIO 4 All program & ran it, so I'm about to go in & see if that helped. Other than that, I'm out of options.

[SteveG_AudioMasters_]

ryclark  wrote

Could you tell us please what update this was that caused all this wailing and gnashing of teeth so that we can try and avoid it? 

Knowing the build number doesn't help - and I can't tell you what the actual failed build number was because it's now not the current version. Microsoft never tell you anything useful about their updates anyway. The version I've got on this laptop now is 10.0.17134 but that's later than the one that screwed up. What happened was that the update failed to recognise the existing desktop layout files at all, and for a while this resulted in nothing visible on the screen, except some error messages which didn't provide much of a clue, quite frankly. After a lot of provocation using Task Manager I got it to the point where I could repair the OS from a downloaded version. You have to do this with Windows running, though, otherwise everything gets wiped if you use it from a cold start.

I think that the most annoying thing about M$ updates is that before they start, they appear to destroy all of your restore points...

Fortunately this isn't the DAW that's suffered - I won't let them update that until I know that whatever they're trying to do at least works fine on this laptop. From the investigating I've done, it would appear that quite a lot of people have had an identical experience with this 'upgrade'...

[ryclark]

OK. Thank goodness this was only a Windows 10 update. I still run my DAW on Win 7. However my laptop which runs Win 10 has failed all updates in the last few months, so isn't yet even on 1709 Creators Fall edition or whatever it was called.

[SampsaH]

Try turning off audio input in premiere. Worked for me.

[The_RED_One]

Oh really? Good for you!!!  I have tried powering off everything & just did a restore that wasn't successful. It says it couldn't access a file probably bc of my anti virus software & to disable it & try again. This is just a crazy waste of time, not to mention money. My tech skills have been stretched, & the stress doesn't help .

[shellp52024345]

That worked for me too,,,, yesterday.  Created a new project this morning, and no sound again.  So went to preferences > Audio Hardware, and selected 'none' for input, and it didn't work at all.  Beyond Frustrating and makes me wonder why on earth I pay Adobe all this money for CC.

Please, SOMEONE, a fix for this issue!

[ryclark]

Unfortunately if you are reliant on built in soundcards then you are always at the mercy of OS updates and the provided audio drivers. This is nothing to do with Audition. It is all down to Microsoft and the audio drivers it supplies in it's Windows updates. Unless you have a decent external USB audio interface with it's own ASIO drivers, which bypass the OS completely, then you may end up with problems when things change.

[darrolh · Accepted solution]

First-time post! 

The Windows update changed some microphone settings with certain apps. You have to turn the app access back on for your Adobe CC apps - here's the fix...

To enable app access to microphone In Windows 10, do the following...

1. Open the Settings app.
2. Go to Privacy - Microphone on the left menu
   
3. On the right, enable the toggle switch under "Allows apps to access your microphone". ...
4. In the apps list below, you can control microphone access for certain apps individually.

[maryh65637701]

THANK YOU SO MUCH, this worked  for me

[markn95269639]

This worked for me as well!! Thanks!!! Was going to hurl the computer through my office window!!!

[ryclark]

markn95269639  wrote

This worked for me as well!! Thanks!!! Was going to hurl the computer through my office window!!!

Why not throw it through Microsoft's Office Windows instead.

[The Moringa Shop]

Yep that fixed it. Thanks

[NurseBob]

Thank you for the reminder about the changes to privacy and security. I first ran across this a couple months back with my USB camera and Skype. The error message is basically useless, since it doesn't indicate a security issue, just that there was an "internal error."  Interstingly, the same issue is not happening on my W10 laptop, just my workstation.

So, thanks again. Once I "allowed" access to the mic, I can once again record...

[lw23126344]

Hi.

I had the same problem. This solution from Adobe worked for me.

In Preferences > Audio Hardware > Change the default Input to "No Input" > Click OK & test.

Hope it helps you, too.

[heatherm53441278]

Switching default input to 'no input' solves the  lack of playback, but i want to record.

I just began getting the "MME internal error" msg recently in Adobe audition. (ver 2015.1 on WIN10). I just now updated to Audition 13.0.7.38 but the problem outlined below still persists.
In Settings/Privacy my microphone is already set to 'on'.  I can select the microphone as an input from within Audition and it records and plays back fine.

I only get the MME error when I select my preferred input, a Line 6 GX audio interface. Unable to record and there is no playback audio from existing tracks.The Line 6 is not listed anywhere in WIN10's Settings/Privacy

Audacity record/playback works no probs with the Line 6. I have audio playback from other apps and internet, so it's just Audition which is not working.

[SteveG_AudioMasters_]

Try downloading (free) ASIO4ALL and using that as a driver interface. If nothing else, this will give you diagnostics you won't get otherwise. But often this fixes problems like this.

[heatherm53441278]

That's working well - thanks Steve.

[Ez Wealth]

Thank very much. It worked