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scotta59861285
Participant
Jul 3, 2015 5:09 PM UTC
Answered

How do I prevent MSVCR100.dll from crashing Adobe audition CS6?

all of the computers are running windows 7  some 32 bit some 64 bit .  The Microsoft c++ libraries have been repaired.   We have six copies of the program and this is only an issue on 2 of them. Here are the event log listings

Category:Application Crashing Events
Message:
Faulting application name: Adobe Audition CS6.exe, version: 5.0.0.708, time stamp: 0x4f70c4f6 
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0xf08
Faulting application start time: 0x01d0b406074166af
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Audition CS6\Adobe Audition CS6.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 2887feef-1ffa-11e5-bbf6-3417eb96c399
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    SteveG_AudioMasters_
    SteveG_AudioMasters_Correct answer
    Community Expert
    Jul 3, 2015 5:52 PM UTC

    8 replies

    Participating Frequently
    Aug 14, 2015 10:39 PM UTC

    so do i need to uninstall the newer C++ version? the package download says i have a newer one installed.

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    Participating Frequently
    Aug 14, 2015 11:39 PM UTC

    uninstalled both 64 and 32 bit, reinstalled, no go.

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    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community ExpertCorrect answer
    Community Expert
    Jul 3, 2015 5:52 PM UTC
    scotta59861285
    Participant
    Jul 3, 2015 6:27 PM UTC

    Its not a matter of it not being found.  Its there ..

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    ryclark
    Participating Frequently
    Jul 3, 2015 7:07 PM UTC

    But it may not be the correct version even if it appears to be. The only way to make sure is to follow the advice in Steve's link. A Windows repair doesn't necessarily install the correct version.

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