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Hung up at 99% while saving a wav file

Explorer ,
Aug 28, 2020 Aug 28, 2020

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This just started after the latest "upgrade" (August 2020).   

 

I used to be able to save a 15-30 minute mono WAV file in just a few seconds.  Now, it has been stuck at 99% for the past 10 minutes.  

I'm using Windows 10, sending the signal through a KVM Extender via Cat5.   

 

I also tried "saving as", and got the same lag time. 

 

And, the same thing happens when I try to save as an mp3.  

 

This is wasting a crazy amount of time and putting me way behind.  

 

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Freeze or hang

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Community Expert ,
Aug 28, 2020 Aug 28, 2020

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First thing you should check is whether there's another window open behind Audition that wants a response...

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Explorer ,
Aug 28, 2020 Aug 28, 2020

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I'm not totally sure what that means, Steve. However what I can say is the only other window that would be open would be my email.

That said, like in my posting I described that this has suddenly begun happening. There are times when I've had 8 to 10 windows open, and have saved without incident.

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Community Expert ,
Aug 28, 2020 Aug 28, 2020

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It happens sometimes that notification windows (usually asking you to confirm something) don't always open in the correct place; they can disappear behind program windows without you being immediately aware that they are there, although generally there's also an indication on the taskbar. I'm not saying that this is necessarily the cause of your difficulty, but it's something you need to check on first, especially if the software hangs for ages. The KVM extender shouldn't make any difference - it's only providing control signals.

 

Other things: does the save eventually succeed? If it doesn't, what happens? And is this to a local drive on the machine?

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Explorer ,
Aug 28, 2020 Aug 28, 2020

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Yes, the save does eventually succeed.   It is being saved to a local drive  on the machine.

 

I've just learned that my modem is on the fritz... maybe that is the culprit of this whole ordeal.  I'll let you know when I get it online. 

 

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Community Expert ,
Aug 29, 2020 Aug 29, 2020

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Two prime culprits for causing massive interrupt problems are WiFi polling and anti-virus software. So a modem that's having trouble could well cause all sorts of issues...

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