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Mac Trackpad Pinch and Zoom Stops Working

Community Beginner ,
Jul 11, 2022 Jul 11, 2022

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This is making me a little crazy. Intermittently and with no apparent reason, pinch and zoom will just stop working temporarily in Audition. I can scroll and otherwise manipulate the session, but cannot pinch and zoom. If I bring the pointer up to the zoom bar I can use that, but can't zoom from the trackpad. If I click around in the timeline and just keep pinching and zooming it eventually comes back. I'm going a little nutty here. Anyone have any suggestions?

 

Running the latest version of CC Audition, 22.5 on a 2017 MacBook Pro.

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Freeze or hang

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Sorry, I don't get the problem here on 2019 iMac on Monterey 12.3 using magic trackpad.

Only fails if the focus is not on the timeline or track.

Do you have the issues in other programs?

You could always check in System Preferences:

Trackpad.jpg

 

Best regards, Euan.

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Community Beginner ,
Jul 12, 2022 Jul 12, 2022

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No, the problem is unique to Audition. No issues with pinch and zoom elsewhere. System Prefs are appropriately set. It's an intermittent problem. Sometimes it works, but every once in a while it just stops. Focus is on the multitrack editing screen and I have to keep clicking the cursor around while pinching and zooming for it to start working again eventually. I forgot to mention that I'm running Monterey 12.4. I keep my OS and my Audition up to date whenever a new version is released. I swear, I'm not crazy and I'm a card-carrying geek. I don't usually find any "computer issues" that I can't fix myself. I spend all day working in Audition. This is making me nuts.

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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Seems to be a known issue for some:

https://adobe-video.uservoice.com/forums/911314-audition/suggestions/40028653-trackpad-use-has-degra...

I'll keep looking

 

Best regards, Euan.

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Community Expert ,
Jul 12, 2022 Jul 12, 2022

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In the meantime, was there an earlier version that worked?

Screenshot_12_07_2022__17_19.jpg

 

Best regards, Euan.

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New Here ,
Apr 29, 2024 Apr 29, 2024

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This is two years later but I have the same issue in illustrator, indesign, and photoshop. I don't know why it still happens and I have little hope since apparently it was an issue two years ago and is for me today. I can command key zoom but I go a little crazy when I can't zoom with my trackpad. I use an M1 Macbook Air btw that I just got this year. 

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New Here ,
May 12, 2024 May 12, 2024

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Happens with indesign, illustrator, and photoshop for me as well. Wish I knew how to fix it 😞

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