Mixdown File on desktop queiter than when in Mulitrack/Edit

Question

When I open my unmastered track into a new session in audition to master it, all effects and levels are loud and perfect in the multitrack. When I mixdown, the file appears on edit and still sounds the same which is how I want it. Once I exit audition and listen to the final track on my Windows laptop, the track sounds significantly quieter even though I mastered it. I put the same file into Audacity to see if I get the original sound back and I do! When I export... it becomes queiter again (I compare them side by side and I'm positive my desktop file is way queiter). I already have L/R logarithmic selected in preferences as well and mix at 32 bit and export at 32 bit. Does anybody know what the problem is?

Shahhasarrived · Accepted Answer

I just opened my desktop file with Windows Media Player and the original mixdown is there! Groove Music which is the default for Windows 10 lowered the db for some reason. Thanks so much for the help

SteveG_AudioMasters_ · Answer

shahhasarrived wrote:
Once I exit audition and listen to the final track on my Windows laptop, the track sounds significantly quieter even though I mastered it. I put the same file into Audacity to see if I get the original sound back and I do! When I export... it becomes queiter again (I compare them side by side and I'm positive my desktop file is way queiter). I already have L/R logarithmic selected in preferences as well and mix at 32 bit and export at 32 bit. Does anybody know what the problem is?

Probably the way you've got the volume control set in whatever app you're playing it in...

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