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Known Participant
April 4, 2024
Question

New update triggers Sophos Anti Virus on Multitrack

  • April 4, 2024
  • 2 replies
  • 956 views
With the latest update of Audition, my Sophos Anti Virus doesn't allow Audition to open Multi track... is anyone else having this issue and what have you done about it?
Thanks
I've had to roll back two or three versions of update to get it to do Multi Track without triggering the anti virus of the college network. 
 
 
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2 replies

Participant
April 9, 2024

I missed this post before I made my own, but you are not alone. Exact same thing happening here with Sophos and Audition 24.2.

Known Participant
April 23, 2024

So, I'm not sure what my IT department has done,   but they reached out to sophos and got a checklist of some options to try and we have done them and it has worked (so far) ...    My IT guy that assisted me and accomplished this is out till tomorrow, I have asked him for specifics and when I get them, I'll pass them along 

thanks!

 

SteveG_AudioMasters_
Community Expert
Community Expert
April 4, 2024

Have Sophos on both machines here, with Advanced Protection activated for all the Adobe stuff. And no bother with it at all. You might need to go through the Sophos settings to see if anything's been blocked, although this seems rather unlikely

Known Participant
April 4, 2024

I get this error

 

is there a place to see exactly what it might be taking exception to? 

My IT dept says "roll back to the previous version"   which works, but not how life is designed to work.. 

thanks

 

 

SteveG_AudioMasters_
Community Expert
Community Expert
April 4, 2024

I have no idea where that has come from. Could you try excluding Audition from Sophos scans?