"A previous Audition session quit unexpectedly" Issue

Report · Nov 02, 2019

Hello,
I have Adobe CS6 installed on my Mac. A few days ago when I tried to start AA, pop-up windows appear: "A previous Audition session quit unexpectedly. You can continue the session now, delete it or cancel it to continue the session at another time.

I click the "Continue" button and another pop-up window appears: "Audition's primary temp volume cannot be found. Please Review Audition´s disk cache preferences" and then I can't continue.

I already tried to reset using the Shift technique but the same initial pop up continues appearing.

My Mac has the Majove operating system and I haven't had any problems until now. Do you recommend uninstalling and installing the program again?

Thank you for your help

Report · Nov 02, 2019

If you go to the setup page for the temp files, you can check for what's actually assigned:

Initially try browsing for the correct location (it will be different on a Mac - this is what it looks like on this laptop) and see if it works okay then. If it doesn't, then yes, try a re-install. Incidentally, whatever you do, don't upgrade the OS again, as Mojave is the last Mac OS to support 32-bit apps, and that's what the CS version of Audition is...