Unable to launch Audition by double-clicking audio files within Dropbox folder.

Report · Jul 25, 2019

Hello,

I use dropbox desktop app at work and at home so I can edit audio files from either location. I have been working this way for several years, but since upgrading to Audition 2019 this has stopped working. It works from any other local folder as well as Network drives, but since upgrading to Audition 2019, I cannot open audio (wav/mp3) files from within my local dropbox folder by double-clicking the file. My home computer has Audition 2018 and this option continues to work at home.

I can open audition first, then open the file that way. I can also copy the file to my desktop and double-click to open and edit it. But both of those approaches take extra time, which in radio I do not always have.

Audition is already set as my default app in Windows 10 for audio files.

Any help would be appreciated!

Thanks!

-Bryan

Report · Jul 25, 2019

Right-click on a file of the type you wish to open in the Dropbox folder, click on Properties and you'll get an option to change the app it opens with. Works fine here - I just updated mine.

Report · Jul 25, 2019

I've done that and it still doesn't open the file. It launches the app, but doesn't open the file. And only in the dropbox folder. Very strange.

Report · Jul 25, 2019

I checked it again - double-clicking on a file in Dropbox starts Audition, and opens the file. I've set it to open wav and mp3 files directly, and it opens both fine. Are you running Audition as an Administrator user? Not doing so has been known to cause a few issues...

Report · Jul 25, 2019

Yes, and it did work until we upgraded to Audition 2019. Updated file association with wav and mp3. No one else here is doing what I'm doing so I have no reference, but if you say it's working with 2019 on your PC, it must be something on the computer itself.

Thanks for the info and time. I'll keep trying to work on it.

🙂

Bryan

Report · Aug 02, 2019

Hi Bryan,

Are you still facing this issue?

Let us know. We're here to help.

Thanks,

Shivangi

Report · Sep 12, 2019

I'm having same issue windows 10/ dropbox 2019 - been trying to resolve for over a month - can you help?

Report · Sep 12, 2019

@brian_radio having same exact issue. I've tried everything to fix - nothing works. Did you find a resolution?