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Known Participant
November 13, 2009
Question

Unable to record "What U Hear" in Audition 3.0.1 on Windows 7 x64...

  • November 13, 2009
  • 5 replies
  • 45878 views

I am trying to record sound that is playing on my system using Audition 3.0.1 on Windows 7 x64.  I have Sound Blaster Audigy 2 ZS sound card with latest driver 2.18.0011.  In Audition, I have set audio hardware setup to "Audition 3.0 Windows Sound" and default input to "What U Hear"--which is proper setup to record sound playing on my system.  But when I click the record button, I get an error message titled "Adobe Default Windows Sound Driver" error code FF9-5-0044 [8878000a] "device could not be opened".  And then Audition only records silence.  I've tried using the Sound Recorder program that comes with Windows 7 x64 and that records fine.  But Audition won't record any sound.  Any ideas?  Can this be fixed?

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    5 replies

    Known Participant
    June 23, 2010

    i did more testing and it turns out that this problem can be prevented by either of 2 ways...

    1) only selecting 1 input port in the "audition 3 > audio hardware setup > control panel". .

    OR...

    2) if you need to have more than 1 selected, then you will have to uncheck "allow applications to take exclusive control of this device" in what u hear properties.

    Participant
    June 14, 2010

    When you have your audio mixer open in Win 7 to see the inputs, right click and chose "show disabled devices".  "Stereo Mix" should show up.

    Stereo Mix should function the same as 'What you hear'.

    June 15, 2010

    Not all computers have the "Stereo Mix" option.  That is the big problem I had when I first started this thread.  My Toshiba lap top does not have a "Stereo Mix" option - hidden or unhidden!  I don't think there is anything you can do about it other than possibly get another sound card that has that option -- which is not possible with a laptop computer.

    April 6, 2010

    I solved my problem with recording using Audition 3.0!!  Maybe it was just me and my learning (or discovery) curve with Audition.  The program is brand new to me.  I fully agree with all our discussion over the last month about "Stereo Mix" and recording "what you hear".  We should be able to do it, I would think.  BUT I finally found a way that appears to be great.  (Maybe the rest of you know this, but I'll share it in case it helps anyone else).  Audition automatically extracts audio from videos and you can edit the audio. (I have been playing the video in Windows Media Player and recording the audio in Cool Edit on my old computer.)  For anyone who does not know, open the Audition Windows/Workspace/ Multitrack View.  Then go to File/Import and open up your .avi video file.  Once the file is open, you can go back to the Audition Windows/Workspace/Edit View and edit the soundtrack. You can keep the soundtrack as a separate file or leave it on the video if you want it there; then export your video file with cleaned up audio.  It is very easy and FAST!  I'm happy with this solution for my particular problem. Hope this helps others.

    Known Participant
    April 7, 2010

    thanks for the tip, but unfortunately im trying to record audio playing that is not from a video

    Participating Frequently
    April 7, 2010

    I'm also trying to record audio that's not from a video, but rather is coming from some other source and playing over the speakers/headset.

    I seem to recall someone saying somewhere that they installed another audio program, and then they had the 'stereo mix' or at least another input show up. Even after they uninstalled that other program they still had the new input source, and it captured the speakers ie stereo mix.

    Anyone know more about that?

    JOhn

    David Ayars
    Participating Frequently
    April 3, 2010

    I know somebody else who had the  problem with losing "What You Hear" or stream recording once he upgraded  to Win7 because his Sony laptop has Conexant drivers.  For him, the  easiest, effective workaround was to buy a USB sound card (which looks  like a USB flash drive) and then set Win 7 to use that and disable his  built-in sound card.

    On amazon or newegg, there are el cheapo $4 USB  soundcards--I don't think I'd push my luck to that extent, but name  brand ones are available in the $20 range.  Anyone using in/out ports with their built-in sound card will want to get a USB sound card with the same ports. It might also be worthwhile to try to find one  that works with ASIO4ALL, but that isn't necessary to get stream  recording back.

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    November 14, 2009

    ghost zero wrote:

    But when I click the record button, I get an error message titled "Adobe Default Windows Sound Driver" error code FF9-5-0044 [8878000a] "device could not be opened".  And then Audition only records silence.  I've tried using the Sound Recorder program that comes with Windows 7 x64 and that records fine.  But Audition won't record any sound.  Any ideas?  Can this be fixed?

    Unusual - but this is Windows 7, which wasn't around when AA3.0 was developed and technically isn't supported (although generally reports are good). You've done the basic check I would have suggested already (sound recorder), so this sounds very much like the Audition driver is not liking your sound device for some reason. But, if you've installed the correct driver for the card, you won't have been using the same one that sound recorder uses, so it doesn't actually prove very much, I'm afraid - Audition uses ASIO and sound recorder uses the internal WDM one. The one thing that might work if all else fails is the (free) ASIO4ALL driver - this is much more likely to have been updated for Windows 7 and also gives better error reporting. It carries out the same function as the Audition one (converts WDM to ASIO and vice versa), and generally works pretty well. Alternatively, if you think you are using ASIO then check to see if there's an updated driver from Creative - but if you are already using the latest one and it's not working, try ASIO4ALL as a stopgap and complain to Creative... (I hope all that makes sense!)

    The other thing that's just occurred to me is that if the device can't be opened, something else has grabbed it. The obvious candidate is Windows Sounds - have you turned them off?

    Known Participant
    November 14, 2009

    in audition, i also have the option to select the Creative and Audigy ASIO drivers.  but those dont allow me to option to use "What U Hear" option.  therefore im stuck using "audition 3.0 windows sound".

    also, i tried turning off Windows Sounds but that doesnt fix it.

    any ideas?

    March 21, 2010

    i have checked all the above and i still have the same problem.  i'm still using the latest sound driver available for win7.  sound recorder still works.  just not audition 3...


    Ghost, I dont use Win 7, so this may be completely wrong, but in Vista I found it was necessary to enable "stereo mix" in the OS's audio system, make it the default, and then check that the small meter in the OS's Recording sound control panel indicated that audio was there. Sometimes, for no reason I could determine, it wasn't. This occurred an some laptops and not others and seemed random.

    Switching from one source to another and back again in the OS's panel (sometimes a couple of times) seemed to usually activate the meters. After that recording in Audition was always possible.

    If Win7 still has these meters, this might be something worth checking. I'd be interested to know if this might still apply in Win7.