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Question

Unable to record "What U Hear" in Audition 3.0.1 on Windows 7 x64...

Forum|Forum|16 years ago
November 13, 2009
5 replies
45878 views

I am trying to record sound that is playing on my system using Audition 3.0.1 on Windows 7 x64. I have Sound Blaster Audigy 2 ZS sound card with latest driver 2.18.0011. In Audition, I have set audio hardware setup to "Audition 3.0 Windows Sound" and default input to "What U Hear"--which is proper setup to record sound playing on my system. But when I click the record button, I get an error message titled "Adobe Default Windows Sound Driver" error code FF9-5-0044 [8878000a] "device could not be opened". And then Audition only records silence. I've tried using the Sound Recorder program that comes with Windows 7 x64 and that records fine. But Audition won't record any sound. Any ideas? Can this be fixed?

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G

ghost_zeroAuthor

Known Participant

i did more testing and it turns out that this problem can be prevented by either of 2 ways...

1) only selecting 1 input port in the "audition 3 > audio hardware setup > control panel". .

OR...

2) if you need to have more than 1 selected, then you will have to uncheck "allow applications to take exclusive control of this device" in what u hear properties.

T

triggertracks

Participant

When you have your audio mixer open in Win 7 to see the inputs, right click and chose "show disabled devices". "Stereo Mix" should show up.

Stereo Mix should function the same as 'What you hear'.

A

Anonymous

Not all computers have the "Stereo Mix" option. That is the big problem I had when I first started this thread. My Toshiba lap top does not have a "Stereo Mix" option - hidden or unhidden! I don't think there is anything you can do about it other than possibly get another sound card that has that option -- which is not possible with a laptop computer.

A

Anonymous

I solved my problem with recording using Audition 3.0!! Maybe it was just me and my learning (or discovery) curve with Audition. The program is brand new to me. I fully agree with all our discussion over the last month about "Stereo Mix" and recording "what you hear". We should be able to do it, I would think. BUT I finally found a way that appears to be great. (Maybe the rest of you know this, but I'll share it in case it helps anyone else). Audition automatically extracts audio from videos and you can edit the audio. (I have been playing the video in Windows Media Player and recording the audio in Cool Edit on my old computer.) For anyone who does not know, open the Audition Windows/Workspace/ Multitrack View. Then go to File/Import and open up your .avi video file. Once the file is open, you can go back to the Audition Windows/Workspace/Edit View and edit the soundtrack. You can keep the soundtrack as a separate file or leave it on the video if you want it there; then export your video file with cleaned up audio. It is very easy and FAST! I'm happy with this solution for my particular problem. Hope this helps others.

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ghost_zeroAuthor

Known Participant

thanks for the tip, but unfortunately im trying to record audio playing that is not from a video

A

Anonymous

soundbooth cs5 almost out. would be nice to see if that has the same problem or fixed for windows 7...

I might be a little further ahead with this, as I've just acquired a cheap, end of line, low-end Acer laptop that runs Vista, but is recent enough to have W7 drivers available from the Acer site. I put an old HD in and have loaded W7 64-bit from a Microsoft DVD, so it's running on the 30-day trial period. Audition 3 went in fine.

Initially, the on-board sound on the machine worked fine for playback using the drivers from the Microsoft installation, but the on-screen display of volume setting didn't work. The W7 recording selector listed Line In, Mic In and digital in. So, no Stereo Mix and the digital input that didn't exist on the machine.

Then I loaded the Acer W7 64-bit drivers for the Realtek audio. The recording selection changed to Line In, Mic In and Stereo Mix, and the screen volume display appeared.

I've loaded up YouTube, installed the flashplayer software, fired up a video and recorded into Audition fine using the Stereo Mix into Audition Windows Sound.

I haven't had long to carry out extensive tests, but it looks as though the problem that people are having is not within Audition. 64-bit W7 and Audition seems to behave just like Audition and 32-bit Vista.

David Ayars

Participating Frequently

I know somebody else who had the problem with losing "What You Hear" or stream recording once he upgraded to Win7 because his Sony laptop has Conexant drivers. For him, the easiest, effective workaround was to buy a USB sound card (which looks like a USB flash drive) and then set Win 7 to use that and disable his built-in sound card.

On amazon or newegg, there are el cheapo $4 USB soundcards--I don't think I'd push my luck to that extent, but name brand ones are available in the $20 range. Anyone using in/out ports with their built-in sound card will want to get a USB sound card with the same ports. It might also be worthwhile to try to find one that works with ASIO4ALL, but that isn't necessary to get stream recording back.

SteveG_AudioMasters_

Community Expert

ghost zero wrote:
But when I click the record button, I get an error message titled "Adobe Default Windows Sound Driver" error code FF9-5-0044 [8878000a] "device could not be opened". And then Audition only records silence. I've tried using the Sound Recorder program that comes with Windows 7 x64 and that records fine. But Audition won't record any sound. Any ideas? Can this be fixed?

Unusual - but this is Windows 7, which wasn't around when AA3.0 was developed and technically isn't supported (although generally reports are good). You've done the basic check I would have suggested already (sound recorder), so this sounds very much like the Audition driver is not liking your sound device for some reason. But, if you've installed the correct driver for the card, you won't have been using the same one that sound recorder uses, so it doesn't actually prove very much, I'm afraid - Audition uses ASIO and sound recorder uses the internal WDM one. The one thing that might work if all else fails is the (free) ASIO4ALL driver - this is much more likely to have been updated for Windows 7 and also gives better error reporting. It carries out the same function as the Audition one (converts WDM to ASIO and vice versa), and generally works pretty well. Alternatively, if you think you are using ASIO then check to see if there's an updated driver from Creative - but if you are already using the latest one and it's not working, try ASIO4ALL as a stopgap and complain to Creative... (I hope all that makes sense!)

The other thing that's just occurred to me is that if the device can't be opened, something else has grabbed it. The obvious candidate is Windows Sounds - have you turned them off?

G

ghost_zeroAuthor

Known Participant

in audition, i also have the option to select the Creative and Audigy ASIO drivers. but those dont allow me to option to use "What U Hear" option. therefore im stuck using "audition 3.0 windows sound".

also, i tried turning off Windows Sounds but that doesnt fix it.

any ideas?

A

Anonymous

Have you tried Steve's suggestion of using ASIO4ALL? Or, maybe, selecting the Creative card in Windows as the default audio device and then selecting Audition Windows Sound as the recording device? You might have to set up the correct source in Windows.

Both these methods should force AA3 to use the older WDM driver rather than the Creative ASIO driver. I suspect the ASIO driver does not provide the "What U Hear" function.

We are all still in very early days with Win7, particularly the 64-bit version.

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