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marcroth
Participant
May 26, 2018
Question

Warning notice

  • May 26, 2018
  • 1 reply
  • 870 views

Hi, When I try to launch my Adobe Audition I get a box that states "Adobe Audition could not find a supported audio device. Please check your device settings." I am a bit computer ignorant. What does this mean and how do I handle it?

Much thanks, Marc

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 26, 2018

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Exactly which version of the program do you have that is causing problems?

    What IS your audio hardware?

    M
    marcrothAuthor
    Participant
    May 26, 2018

    Thanks for helping. I have a Dell PC Windows 10. Don’t want to be too dumb but what do you mean by audio hardware? The computer has Media Suite. Part of the problem is that this computer is deliberately not connected to the internet. I only use the Dell for working on copying old recordings, reel-to-reels, cassettes etc. to Audition then burning them onto CDs. I use my Mac for everything else.

    Does this help?

    Thanks again, Marc

    M
    marcrothAuthor
    Participant
    May 27, 2018

    marcr40335488  wrote

    Don’t want to be too dumb but what do you mean by audio hardware? The computer has Media Suite. Part of the problem is that this computer is deliberately not connected to the internet.

    Two things: Audio hardware is simply your sound device - whatever makes a noise on your computer. The second thing is that as your computer deliberately isn't connected to the internet, what version of Audition are you running? Makes a difference to what the path to your sound device is.


    Thanks for taking this up. This version of Audition 2.0 was running OK with about a week several left, then just got the warning and can’t get passed it.

    -Marc

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