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marcroth
Participant
May 26, 2018
Question

Warning notice

  • May 26, 2018
  • 1 reply
  • 870 views

Hi, When I try to launch my Adobe Audition I get a box that states "Adobe Audition could not find a supported audio device. Please check your device settings." I am a bit computer ignorant. What does this mean and how do I handle it?

Much thanks, Marc

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 26, 2018

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    Exactly which version of the program do you have that is causing problems?

    What IS your audio hardware?

    ryclark
    ryclark
    Participating Frequently
    May 26, 2018

    Basically it means that Audition isn't set up correctly to use whatever audio interfaces are available on your computer. So first you need to go to your computer's audio setup to make sure that you have a working audio interface and that it can play audio from other software. Then you need to go to Audition/Edit/Preferences/Audio Hardware to select and configure the audio output. But, as John asks, we need to know a lot more about your computer before being able to give any further assistance.

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