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RobotPirateMedia
Known Participant
August 25, 2020
Question

Why does Audition randomly stop recording

  • August 25, 2020
  • 1 reply
  • 3777 views

Hi guys,

 

Quick note: I copied and pasted this post and made a few tweaks for my own set-up as the OP hit every single point I was going to write.

 

I run a Dell XPS 15 (2018) 1TB SSD 32 GB RAM 64-bit Windows 10 operating system and a Nvidia GTX 1050i that offloads 8g of RAM if need be, and I'm having trouble recording my podcast. I usually have my laptop connected to a Kensington sd5300dt dock via USB-C and the dock also has a 4K monitor connected to it via HDMI.

 

In terms of audition, I record in multitrack mode, and I'm usually recording myself and 2 other hosts on my Presonus Audiobox 1818 VSL. What I usually do is I open the audio hardware, change the drive to ASIO and then find the Presonus for the output and input. Then I arm each track onto a Mono track Line 1, 2 and 3.

 

I put my computer in airplane mode last time to see if it would make any difference, and it didn't... it still stopped recording a few times during a one hour conversation.

 

It has been so incredibly frustrating as it really interupts the flow of the conversation and it's embarrassing with my guests. I was wondering if you could recommend some things to try to resolve this issue?

 

I have a feeling it has to do with Windows Sounds...  but I don't know how to fix this issue... I saw a member had said to use an interface with its own driver... and I thought the Presonus had its own driver so I wasn't sure.

 

In terms of where I'm recording to... I've tried all sorts of methods... I've had the Disk Cache on various external drives and on the local drive while recording to either the local drive or to an external hard drive... I've tried every arrangement and various combinations and it still randomly stops.

 

I've followed every optimization guide I can find and I don't quite know what to do. I really don't want to give up Audition despite finding that may be the only option. 

 

Any suggestions would be great as I know my machine and the interface are very capable to do basic multitrack recording... I just need to understand why it keeps stopping!

 

I really appreciate the help! 


Thanks everyone!

 

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1 reply

RobotPirateMedia
Known Participant
August 25, 2020

To add to this, I cannot use my ASIO interface as an audio output to listen to recorded audio with effects or it gets super laggy and broken up. For over a year, I have plugged in a Soundblaster G6 external soundcard to do my editing. It has recently started to do the same thing where sporadically, the audio will become slowed, laggy and broken.

 

Audition is just breaking down left and right. I ran a test and recorded a 2 hour unbroken stream of 3 inputs on Reaper and had absolutely no issues.

 

Please help Adobe! I don't want to lose you!

SteveG_AudioMasters_
Community Expert
Community Expert
August 25, 2020

It sounds like your problems here are not Audition, but your computer. If you have a machine that starts lagging behind and becoming non-responsive (especially with an ASIO driver) then something within it is attempting to take it over and steal processing cycles. We can't tell what that is, but a few starting points would be Wifi polling, agressive anti-virus software, and almost anything else running in the background that doesn't need to be. With the antivirus software for instance, having it scan everything that's being written to a drive is inevitably going to screw your performance significantly - you really can't allow it to do that; you need to wire-fence some of it so it's not scanned. It's this sort of thing (and not having the OS optimised for audio in general) that causes these sorts of problems.

 

Manipulating audio on a computer is not like 'mormal' computing - it has completely different timing requirements, and not setting them up correctly will inevitably lead to major problems. If you do a google search using a term like 'optimise Windows 10 for audio use' you will find a lot of information about what you should do.

 

There is one other thing. Since you've said that it works okay with Reaper, you might like to try resetting all of Audition's preferences back to their vanilla settings and see if that restores any sort of normality. This is very easy to do; just restart Audition with the Shift key held down.

RobotPirateMedia
Known Participant
October 6, 2020

It's happened 3 times in one session. Once at about 5 minutes, 35 minutes and an hour and 5 minutes. This isn't consistent as I can sometimes get one 90 minute recording with no interruptions. No other programs running at the same time. CPU usage is about 5%, memory at 10%.


The only thing I can think of now is that the interface is USB 2.0 and can run a sample rate of up to 96k but I run it on 48k.