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midnightstarr
midnightstarr
Inspiring
May 10, 2017
Question

Adobe Audition cc and cc6 causing the Windows 10 blue screen of death.

  • May 10, 2017
  • 1 reply
  • 1190 views

Hello,

I have both an Acer Aspire Touch V5 and a Lenovo Ideapad s400 touch. My Lenovo laptop is down and I am waiting on an adapter to be delivered. Meanwhile I am using the Acer Aspire laptop. And on both computer I've had the blue screen of death. On the Lenovo it happened two weeks ago. On the Aspire it happened two days ago. couple of times when I had the blue screen of death, I was working on Audition and when it restart again, it didn't save. I did tried to install updates, that didn't work. I am wondering if Adobe Audition is unstable and how to fix this and why is it not saving projects? And does anybody else have this problem? And I will download the blue screen of death when you request it.

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1 reply

ryclark
ryclark
Participating Frequently
May 10, 2017

If it was actually Audition that caused the crash then follow the advice in the FAQ Audition Crashed. Now what? Apart from the present NR bug Audition has generally been pretty stable for some time now. Certainly nothing that has survived the numerous version updates since CS6 is known to cause a 'blue screen of death' in Windows. Which version of Windows and what audio interface and audio drivers are you using?

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
May 11, 2017

The only information I have about this is that it's rather difficult, apparently, to get Audition itself (or in fact any object code) to cause a BSD, but that on those few occasions that one has occurred when Audition is running, everything stops absolutely dead, and no error log gets written. Yes, please upload whatever you got from the BSD.

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