ASIO NOT active

Report · Sep 01, 2018

I recently purchased a Behringer U-phoria404hd 4 channel USB interface and I tested it our using Reaper and Tracktion 4 software and all 4 channel are enabled and everthing works fine. However, having used Adobe Audtion 1.5 for more years than I can recall ( which only allows me to use 2 channels), I would love to upgrade to Audition CC as the user interface looks much the same and I'd be happy using Adobe.

I've downloaded the Adobe CC software, but when I try and setup the sound card it only shows 2 channel (not 4) and when I click on the UMC setting panel it shows ASIO not active. I've tried ASIO4all without success and I'm running out of ideas as it all works on other 2 third party DAWs.

Any help would be appreciated.

Regards

Geoff

Report · Sep 01, 2018

Have you downloaded and installed the Behringer Windows driver 4.38 for it?

Report · Sep 01, 2018

Hi, yes I've installed the latest driver

from the Behringer website version 4.38.0

On 1 Sep 2018 19:26, "SteveG(AudioMasters)" <forums_noreply@adobe.com>

Report · Sep 02, 2018

Hi Steve, Many thanks for trying to solve my question. I'm not sure if the following will help but when I run Traction 7 software and check the ASIO status I can see now ASIO enabled and, next to it, it says PCM mode in brackets. Does that give you any clues ?

Regards

Geoff.

Report · Sep 02, 2018

Not really - all sound devices work in PCM mode!

If you select the device class as ASIO and look in the device box, what pull-down options do you get? On this laptop I only get ASIO4ALL, but if you have your Behringer connected it should show in the list if you click on the down arrow. You need to get it showing here and selected, otherwise you'll only get the default Windows sound option - two channels...