Audio inputs not appearing

[Harriet5EEF]

Hi, we've recently updated our audio interface from the Focusrite Scarlett to the TASCAM US-4xhr so that we can host multiple guests on our podcast at once. However when I try to select the inputs in Audio Hardware only 2 appear and not 4! Any advice would be greatly appreciated.

[SteveG_AudioMasters_]

You need to use the ASIO driver in Device Class if you want to record multiple different inputs simultaneously - the MME driver defaults to the Microsoft default - which is two inputs.

[Harriet5EEF]

Thanks, the TASCAM is still not appearing in the device drop down even using ASIO, any ideas why?

[SteveG_AudioMasters_]

Need to see screen-grabs of all of your hardware settings, really. In Audio Hardware, what devices actually show up if you select ASIO as the drive class? Any?

[Harriet5EEF]

It just comes up with this. Sorry my Adobe Audition knowledge is very limited!

[SteveG_AudioMasters_]

It doesn't look as though you've downloaded and installed the actual ASIO driver from Tascam specifically - that's what you need to do.