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Audition CC 2018 Crashes way too much

Forum|Forum|8 years ago
January 31, 2018
10 replies
12392 views

I don't know if anyone else is having this problem, but the new Audition CC 2018 crashes WAY too much. Normally I back up redundantly throughout a session. But this time I was in too much of a hurry and when it crashed my session I lost about 10 steps of a promo I was working on. It seems especially vulnerable to crashes when I am moving quickly. Almost like it can't keep up. I have to be super careful that I stop playback before clicking on "apply" or it'll crash on me - something I never had to worry about with the previous version. If you have a fix in the plans, sooner would be better than later, please

crashes

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Correct answer Charles VW

Some information mentioned here would help: Audition Crashed. Now what?

Are you using 2018 (11.0.0.x) or the recent patch (11.0.1.x)? The patch should crash less often than the previous, but there's a known issue with certain third-party VST3 plug-ins crashing in that patch (Audition update 11.0.1.49 problems). We're working on that issue.

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timb_54

Participant

I have also noticed that AU CC 2018 crashes frequently when I'm dealing with large files. I narrate audio books and once a file gets to be longer than 15 minutes or so, I also have to be very careful (and patient) when navigating AU because if I go to fast (and sometimes just at random), down it goes. Thankfully, it recovers nicely, but it is irritating and a waste of time. I have all the latest updates installed, but the problem persists.

SteveG_AudioMasters_

Community Expert

One of the things that's been noticeable lately is that even if Audition's up to date and your OS is up to date, the process of doing this has rendered other drivers rather less so - and that can have a significant effect on performance. Mainly this is M$'s fault - they never warn you about the significance of some of their 'maintenance upgrades'...

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timb_54

Participant

My question then becomes what can be done about the problem? Do I need to

make sure "other drivers" are up to date? Should I log an issue with

Microsoft? Is Adobe working on the problem?

On Wed, Aug 22, 2018 at 1:06 PM, SteveG(AudioMasters) <

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amang62016697

Participant

Running in compatibility mode for Windows 8 and as an administrator seems to help.

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chrisNunchuck

Participating Frequently

Im using Windows 7 but I can try that. I've found a huge difference with using VST2 plugins vs VST3, from the same developer even.

Audition is much, much more reliable with VST2. Not perfect, still had a crash or two, but I'm trying new vst2 plugins that may not be super compatible. I've been looking for an alternative to Audition for stereo wave editing/mastering but this might work if I just use vst2.

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joeyd30762429Author

Participating Frequently

Our IT Department finally got the go ahead to do an Audition update. The build on the test machine they gave me is 11.1.1.3. If you could confirm that this is the latest update, it would be appreciated.

thanks

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chrisNunchuck

Participating Frequently

Yes, I'm using build 11.1.1.3.

Christian Navarro

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ryclark

Participating Frequently

Yes, build 11.1.1.3 of Audition CC 2018 is the very latest public release.

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chrisNunchuck

Participating Frequently

Is there a fix for Adobe audition crashing all of the time short of purchasing Steinberg Wavelab or going back to Audacity? I mostly use Audition for stereo wave editing but lately its getting too unstable, even with latest updates. It is especially crash prone when using VST effects. I only use VST3s. Are VST2 effects more reliable?

I regularly use Steinberg Cubase with a zillion tracks and effects with much more stable performance.

I saw a reply about changing cpu voltage and ram timing but that seems pretty extreme.

Charles VW

Inspiring

Can you please provide more info (Audition Crashed. Now what?)? Basic information like which OS you're on, what audio hardware you're using, which specific Audition version and build you're using would all be helpful.

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chrisNunchuck

Participating Frequently

Windows 7 64 bit

32 GB Ram

i7-5820k 3.3GHz 6 core

RME UCX audio interface latency 400ms (almost the highest) 48 khz sample rate

Adobe Audition CC 2018 build 11.1.3 (I've used many previous versions, seems to be getting more failure prone lately)

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Jacob_inglis

Inspiring

adobe audition cc 2018 crashes system _ windows stop code uncontrollable error

I believe it had something to do with ram timings that helped the last issue I had in using PREMIER on the current custom built station for my business.

Will try again with Audition and premier on this current update

Asus prime x299

64G 3200 Ram

windows 10

Quad p5000

intel i9 7960x

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Jacob_inglis

Inspiring

By changing voltage to 1200 cpu and raising the frequency to 3000 has allowed me to use Audition fully stable. I would say its power for this error. I read about Adobe and its power needs somewhere to fix exporting in Media Encoder. This has fixed the issue twice across applications.

Best of luck

ryclark

Participating Frequently

That is rather unusual. Generally Audition is not at all power hungry and will even run on any fairly lowly specced laptop. Although it is not my main audio PC I often use Audition on an old laptop with a dual core CPU and only 4GB RAM with no problems. Some of the reverb effects can be a bit power hungry if you try to use a lot of them on many tracks in real time in the Multitrack view. But for normal editing I have never had a crash with any of the recent versions of Audition.

waynes17075932

Participant

Yes! I had to switch PC's..AU has alotta bugs if U ask me! Windows updates do not help either.

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_GodsGotThis_Matt_Crump

Participant

Mine has been crashing too, however, my record to arm always disappears and it takes forever (45 minutes or more) of resetting audio hardware, restarting app, restarting audio hardware, restarting the laptop etc HELP!! I have work to do and can’t get it done.

Charles VW

Inspiring

https://forums.adobe.com/people/%23godsgotthis+matt+crump wrote
Mine has been crashing too, however, my record to arm always disappears and it takes forever (45 minutes or more) of resetting audio hardware, restarting app, restarting audio hardware, restarting the laptop etc HELP!! I have work to do and can’t get it done.

Can you please provide more info (Audition Crashed. Now what?)? Basic information like which OS you're on, what audio hardware you're using, which specific Audition version and build you're using would all be helpful.

K

koawhkaine

Participant

updated to 2018, what a nightmare. crashes a lot. Just reinstalled 2017. <sigh>, so much for waiting for it to work before installing.

ryclark

Participating Frequently

Not everybody is suffering from crashes like you are with AA CC2018. Did you try the very latest v. 11.1.1.3? Have you followed the advice above from the FAQ and posted the results to Adobe so that they can diagnose your particular problem?

mrbobdobolina

Known Participant

I have been noticing this too. Simply adding items to the effects rack or moving them around will cause it to crash. I'll do the exact same thing with Audition 2017 and I don't have any problems.

Charles VW, I'll try the update, but I can't afford to waste time messing with unreliable software.

(EDIT/UPDATE: Ran update, moved item in the effects rack around, crashed immediately. This time a crash report box came up, so I sent it in.)

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bouchardc7321096

Participant

I have exactly the same issue with the effect rack, especially with reverbs.

I too have a issue while editing an audio file without any FX activated the sound abruptly cuts or refuse to play.

If this can't be promptly solved, I will see elsewhere.

ryclark

Participating Frequently

FWIW, I don't have any issues with the CC 2017 (version 10.1.1.11) If 2018 is giving you problems, it might be worth using an older version until they work things out.

Is it still the same with the Jan. 23rd. CC2018 v.11.0.1.49? There have been a lot of bug fixes since the original v.11.0.0.199.

Charles VWCorrect answer

Inspiring

Some information mentioned here would help: Audition Crashed. Now what?

Are you using 2018 (11.0.0.x) or the recent patch (11.0.1.x)? The patch should crash less often than the previous, but there's a known issue with certain third-party VST3 plug-ins crashing in that patch (Audition update 11.0.1.49 problems). We're working on that issue.

J

joeyd30762429Author

Participating Frequently

I am using 11.0.0.199. It was installed on all our machines a couple of months ago. I don’t use any third party VSTS plugins. If you could provide the link to 11.0.1.x I will send it to our IT folks

Also, can you point me to the setting that allows me to play a highlighted section to the end then snaps back to the beginning when I hit the space bar?. Right now it only snaps back if the playback head is within the highlighted area. Once it reaches the end, hitting the spacebar again just continues the playback past the highlighted section. I remember this feature in the previous version, but I can’t seem to find it in CC 2018

thanks

ryclark

Participating Frequently

The not snapping of the playhead back to the start of the selection after stopping at the end is a known bug in v.11.0.0.199 release amongst others that appeared in that build. It has been fixed in the recent v.11.0.1.49 version. So you really need to get updated to the latest. Updates are normally handled by the Adobe Creative Cloud desktop app.

Adobe Audition (version 11.0.1) update now available

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