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fulvioc98604543
fulvioc98604543
Inspiring
October 20, 2018
Answered

Audition crash

  • October 20, 2018
  • 2 replies
  • 2709 views

Ho un problema con Audition. Quando lancio il programma mi da il seguente errore " Audition cannot access the documents folders. Please make sure current user has the read/write permission to the document folders. Come posso risolvere questo problema

Grazie

Fulvio

    This topic has been closed for replies.
    Correct answer fulvioc98604543

    I think that there's something corrupted about your installation, and that your best bet is to contact Adobe Support directly.


    The problem is solved

    Disabling the antivirus (Windows Defender) and windows firewall the program starts. Incredible as a solution I hope Adobe solves this annoying BUG

    Fulvio

    2 replies

    fulvioc98604543
    fulvioc98604543Author
    Inspiring
    October 24, 2018

    You can have a solution to this problem, now I tried all but still I have not solved

    Fulvio

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    October 24, 2018

    Have you done what it says to do in the FAQ file I referred you to?

    fulvioc98604543
    fulvioc98604543Author
    Inspiring
    October 25, 2018

    Yes but the problem remains

    ryclark
    ryclark
    Participating Frequently
    October 20, 2018

    Which version of Audition and which operating system? Did it work before or is this your first installation of Audition?

    fulvioc98604543
    fulvioc98604543Author
    Inspiring
    October 21, 2018

    Thanks for the reply

    It is the first installation of Audition and Windows 10 64 bit operating system with latest update

    Fulvio

    SteveG_AudioMasters_
    Community Expert
    SteveG_AudioMasters_Community Expert
    Community Expert
    October 21, 2018

    Are you running Audition with Windows Administrator privileges? If you aren't, then you are likely to have some file paths blocked. You either have to set up paths which are not blocked, or run as Administrator.

    Also, you can get locked out if you aren't the user set up to use the paths stated. If you look at this example from this laptop:

    If I wasn't logged on as user Steve2, then I wouldn't have access to those paths, and I'd get the same message.

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