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jamesd61814892
jamesd61814892
Participant
January 27, 2020
Question

Audition Not Responding

  • January 27, 2020
  • 2 replies
  • 5395 views

I've just purchased a new computer for work which I use Adobe Auditon on. The app generally launches anywhere between 5-10 seconds. However, the issue occurs when I try to open audio (both from the local drive and network locations), the program freezes/hangs for a long time until it finally loads up.

 

Then any edits or changes made with effects seem to take a long time to complete on a 2 minute audio file.

 

Same problem when I try to close the audio file in Audition, it hangs for a little while and then closes it.

 

I'm on the latest version of Audition (13.0.2.35) and I've tried the following; 

 

  • Uninstall and re-install using the Creative Cloud Cleaning Tool
  • Resetting the preferences
  • Deleting Media Cache
  • Disable Extensions

 

Any ideas on what I could try?

This topic has been closed for replies.

2 replies

Geek Week
Geek Week
Participant
April 1, 2020

The ONLY OSX version that is solid is AA CC 2017. All releases after that make the EFX processing window hang for ever - totally unusable!

 

 

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
April 1, 2020

This is not a Mac thread. If you have a specific issue you wish to discuss, please start a new thread with as much information as possible in it.

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
January 27, 2020

Is this on a Mac or a PC?

jamesd61814892
jamesd61814892Author
Participant
January 27, 2020

Hi Steve, 

 

It's a Windows 10 PC - Intel I3 9th Gen Processor.

 

I've also tried the renaming of the Audition folder so that it creates a new data folder. 

SteveG_AudioMasters_
Community Expert
SteveG_AudioMasters_Community Expert
Community Expert
January 27, 2020

There have been several reports of similar things happening with W10 - on the face of it, it seems to be able to grab a lot of resources whenever it wants. It's almost certainly worth optimising the performance specifically for audio, and googling that will give you plenty of clues as to what to do: Google search about optimising W10 for audio 

 

Getting loading feed delays from remote drives is normal; it's always best to have the wav files on a local machine to work on them, and the same goes for saving - don't ever save over network drives, as it's likely to fail. Save the file locally and transfer the file, rather than doing a save.

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