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Crash after choosing ASIO device

cvdvda56655314
New Here ,
Dec 05, 2018 Dec 05, 2018

Hello,

I'm trying to record using ZYLIA ZM-1 (USB microphone array http://www.zylia.co/zylia-zm-1-microphone.html ) and Audition, but every time I try to choose ZM-1 ASIO driver in Audio Hardware, Audition crashes. Do you have any ideas how to fix this? I'm using Windows 10. Thanks in advance!

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SteveG_AudioMasters_ Community Expert
Community Expert ,
Dec 05, 2018 Dec 05, 2018

cvdvda56655314  wrote

Audition crashes. Do you have any ideas how to fix this? I'm using Windows 10.

No, because we have no idea what caused the crash. Initially you need to do what it says here:

Audition Crashed. Now what?

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cvdvda56655314
New Here ,
Dec 06, 2018 Dec 06, 2018
In Response To SteveG_AudioMasters_
  1. What were you doing when it crashed?
    Changing Audio Hardware from MME to ASIO and choosing USB microphone ASIO driver
  2. What have you done since you last launched the application?
    The same thing as above - results with another crash
  3. If it crashes with a plug-in or a file, supply information about the plug-in or file.
    no plugins
  4. Has anyone else experienced the crash?  Anyone else on the forums, or perhaps a friend that also owns Audition?
    Yes, another user of the same device (ZYLIA ZM-1) also experience crashes after choosing this device
  5. Was there an error message?  Post a screenshot.

       No error message, the application just freezes after I choose the ASIO driver or try to change the sampling rate

After the freeze, crash report screen appears. Recovery of the session works fine.

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SteveG_AudioMasters_ Community Expert
Community Expert ,
Dec 06, 2018 Dec 06, 2018
In Response To cvdvda56655314

Did you do 6 as well? And have you asked Zylia about this? (although I don't hold out a lot of hope for that; manufacturers invariably blame anybody but themselves...)

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cvdvda56655314
New Here ,
Dec 06, 2018 Dec 06, 2018
In Response To SteveG_AudioMasters_

Yes. I think that I'll also send a request to audbugs@adobe.com

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SteveG_AudioMasters_ Community Expert
Community Expert ,
Dec 06, 2018 Dec 06, 2018
In Response To cvdvda56655314

Might be worth trying Zylia's live chat... Audition is generally pretty good with ASIO drivers, FWIW.

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cvdvda56655314
New Here ,
Dec 06, 2018 Dec 06, 2018
In Response To SteveG_AudioMasters_

I'm not sure, the microphone works fine with other software

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SteveG_AudioMasters_ Community Expert
Community Expert ,
Dec 06, 2018 Dec 06, 2018
In Response To cvdvda56655314

Can you post the entire error log text here?

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cvdvda56655314
New Here ,
Dec 06, 2018 Dec 06, 2018
In Response To SteveG_AudioMasters_

Ticks = 422      <3496> <AuLog.Startup> <5> Initializing XML Loader

Ticks = 453      <3496> <AuLog.Startup> <5> Initializing Application Settings

Ticks = 3578      <3496> <AuLog.Startup> <5> Application: Audition

Ticks = 3578      <3496> <AuLog.Startup> <5> Version: 12.0.0

Ticks = 3578      <3496> <AuLog.Startup> <5> Build: 241

Ticks = 3610      <3496> <AuLog.Startup> <5> AuUI initialization sequence started...

Ticks = 3610      <3496> <AuLog.Startup> <5> Initializing Crash Recovery

Ticks = 3610      <3496> <AuLog.Startup> <5> Previous Crash Detected!!!

Ticks = 28000      <3496> <AuLog.Startup> <5> Initializing dvaaudiodsp

Ticks = 28000      <3496> <AuLog.Startup> <5> Initializing AuMediaCoreSupport

Ticks = 28000      <3496> <MediaCoreInitializer> <5> Initializing PRM

Ticks = 28000      <3496> <ASLFoundationInitializer> <5> Initializing ASLFoundation

Ticks = 28000      <704> <DS> <5> GPUSniffer launching with test mask 254

Ticks = 28000      <3496> <RegistrationServerInitializer> <5> Initializing RegistrationServer

Ticks = 28000      <3496> <BackendInitializer> <5> Initializing Backend

Ticks = 28110      <3496> <DynamicLink> <5> Attempting to launch dynamiclinkmanager

Ticks = 28110      <3496> <DynamicLink> <5> C:\Program Files\Adobe\Adobe Audition CC 2019\dynamiclinkmanager.exe

Ticks = 28125      <3496> <DynamicLink> <5> Increase wait time to 2

Ticks = 29297      <3496> <MediaLayerInitializer> <5> Initializing SweetPeaSupport

Ticks = 29297      <3496> <MediaLayerInitializer> <5> Initializing ExporterHost

Ticks = 29297      <3496> <MediaLayerInitializer> <5> Initializing ImporterHost

Ticks = 29297      <3496> <MediaLayerInitializer> <5> Initializing VideoRenderer

Ticks = 29297      <3496> <MediaLayerInitializer> <5> Initializing PluginSupport

Ticks = 29407      <3496> <MediaLayerInitializer> <5> Initializing DynamicLinkMedia

Ticks = 29407      <3496> <DisplaySurfaceInitializer> <5> Initializing DisplaySurface

Ticks = 30719      <3496> <AuLog.Startup> <5> Initializing AuBackEnd

Ticks = 31985      <3496> <Wasapi initialization> <5> Time =  1.19316second

Ticks = 32078      <3496> <AuLog.Startup> <5> Initializing AuApplication

Ticks = 32078      <3496> <AuLog.Startup> <5> AuApplication initialization sequence started...

Ticks = 32078      <3496> <AuLog.Startup> <5> Intializing dva unit test and console

Ticks = 32078      <3496> <AuLog.Startup> <5> Initializing Audio Device

Ticks = 32235      <3496> <AuLog.Startup> <5> Initializing XMP System

Ticks = 32235      <3496> <AuLog.Startup> <5> Initializing AMIO Host

Ticks = 32250      <3496> <AuLog.Startup> <5> AMIO Host initialization sequence started...

Ticks = 32266      <3496> <AuLog.Startup> <5> AMIO Host initialization sequence complete.

Ticks = 32266      <3496> <AuLog.Startup> <5> Session Host initialization sequence started...

Ticks = 32266      <3496> <AuLog.Startup> <5> Session Host initialization sequence complete.

Ticks = 32266      <3496> <AuLog.Startup> <5> Initializing Clipboard Manager

Ticks = 32266      <3496> <AuLog.Startup> <5> Initializing Preset Manager

Ticks = 32344      <3496> <AuLog.Startup> <5> Initializing Favorites Manager

Ticks = 32391      <3496> <AuLog.Startup> <5> Initializing AutoSave Manager

Ticks = 32391      <3496> <AuLog.Startup> <5> Initializing Essential Sound

Ticks = 32625      <3496> <AuLog.Startup> <5> AuApplication initialization sequence complete.

Ticks = 32625      <3496> <AuLog.Startup> <5> Initializing AuCEPSupport

Ticks = 32625      <3496> <AuLog.Startup> <5> Initializing AsyncQueueManager

Ticks = 32625      <3496> <AuLog.Startup> <5> Initializing AuUI

Ticks = 32641      <3496> <AuLog.Startup> <5> Setting up temp directories

Ticks = 32703      <3496> <AuLog.Startup> <5> AuUI initialization sequence complete.

Ticks = 33469      <3496> <AuLog.Startup> <5> Initializing AuScripting

Ticks = 33485      <3496> <AppStateChanged> <5> State=1

Ticks = 33532      <3496> <AppStateChanged> <5> State=2

Ticks = 33547      <3496> <PQ> <5> 5c828b51-9c49-2b4d-be1a-fa0800000039 001CEDF0

Ticks = 33547      <3496> <PQ> <5> f8d28ddc-15dc-4620-e02e-2a460000001f 024E31F0

Ticks = 33547      <3496> <PQ> <5> ca312b89-09e8-b252-6f97-0cdf00000033 000871F0

Ticks = 33563      <3496> <PQ> <5> e8952036-372b-2f0a-48f5-0f4a00000043 0004CFF0

Ticks = 33563      <3496> <PQ> <5> 88f1bf75-a6b6-e1b2-fc99-fba60000003b 0003AFF0

Ticks = 33563      <3496> <PQ> <5> bc13734a-05de-8855-2d50-d4110000003b 000AA1F0

Ticks = 33563      <3496> <PQ> <5> 21a04f24-65b8-9fc7-cfeb-ad7e0000002b 0001E7F0

Ticks = 33563      <3496> <PQ> <5> 867811aa-3904-0534-8ed6-6da400000039 000389F0

Ticks = 33563      <3496> <PQ> <5> 73ed2334-69c3-9304-3e7b-3cc600000031 0015A3F0

Ticks = 34953      <3496> <AuLog.Startup> <5> Initializing AuCEPSupport

Ticks = 45953      <3496> <AsioAudioDevice> <5> Failed initialize ASIO driver "ASIO Avid Driver"

Ticks = 49141      <3496> <AsioAudioDevice> <5> Driver Name =  Zylia ZM-1

Ticks = 49141      <3496> <AsioAudioDevice> <5> ASIO version =  -2

Ticks = 49141      <3496> <AsioAudioDevice> <5> Driver version =  1

Ticks = 51813      <3496> <AsioAudioDevice> <5> Driver Name =  Zylia ZM-1

Ticks = 51813      <3496> <AsioAudioDevice> <5> ASIO version =  -2

Ticks = 51813      <3496> <AsioAudioDevice> <5> Driver version =  1

Ticks = 51813      <3496> <AsioAudioDevice> <5> Failed setup initial sample rate at ASIO driver "Zylia ZM-1"

Ticks = 51891      <3496> <AsioAudioDevice> <5> Driver Name =  Zylia ZM-1

Ticks = 51891      <3496> <AsioAudioDevice> <5> ASIO version =  -1580204032

Ticks = 51891      <3496> <AsioAudioDevice> <5> Driver version =  1

Ticks = 51891      <3496> <AsioAudioDevice> <5> Failed setup initial sample rate at ASIO driver "Zylia ZM-1"

Ticks = 107922      <3496> <AsioAudioDevice> <5> Driver Name =  Zylia ZM-1

Ticks = 107922      <3496> <AsioAudioDevice> <5> ASIO version =  -2

Ticks = 107922      <3496> <AsioAudioDevice> <5> Driver version =  1

Ticks = 206563      <3496> <AsioAudioDevice> <5> Driver Name =  Zylia ZM-1

Ticks = 206563      <3496> <AsioAudioDevice> <5> ASIO version =  -2

Ticks = 206563      <3496> <AsioAudioDevice> <5> Driver version =  1

Ticks = 233657      <3496> <AsioAudioDevice> <5> Driver Name =  Zylia ZM-1

Ticks = 233657      <3496> <AsioAudioDevice> <5> ASIO version =  -2

Ticks = 233657      <3496> <AsioAudioDevice> <5> Driver version =  1

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SteveG_AudioMasters_ Community Expert
Community Expert ,
Dec 06, 2018 Dec 06, 2018
In Response To cvdvda56655314

'ASIO Avid Driver'... Hmm... you might want to ask Zylia what the implications of it being an Avid driver are. Admittedly it was a while ago, but M-audio users ran into a few problems with what was essentially an ASIO driver with a 'native' ability - really didn't work very well, if at all. I'd definitely ask Zylia which DAWs they've actually tested it with. I know it says 'any DAW' but I bet they haven't really put that to the test, if you see what I mean...

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cvdvda56655314
New Here ,
Dec 07, 2018 Dec 07, 2018
In Response To SteveG_AudioMasters_

Just for a test, I've got rid of the other ASIO drivers. Now Audition crashes right after I try to create a new multitrack session.

I assume that Audition has some issue with multichannel input (or I'm doing something wrong). I've also tried to run Studio pro plugin with 19 channel recording made with other software. Import works fine, I'm able to load VST but when I try to change any parameter Audition crashes.

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SteveG_AudioMasters_ Community Expert
Community Expert ,
Dec 07, 2018 Dec 07, 2018
LATEST
In Response To cvdvda56655314

Has the error log changed as a result of this, or does it still say the same things?

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