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Adobe Bridge 2020

New Here ,
Oct 10, 2020 Oct 10, 2020

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Br very slow when loading photos from external hard drives and Dropbox.  It is painful to run with multiple windows open looking at various sources.  Is there a setting to help fix this?

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Problem or error

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New Here ,
Jan 04, 2022 Jan 04, 2022

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I know it's more than a year past your question. I had been having the same issue. In fact, it would sometimes force my external drive to eject. But I found something that helps. I purged the Bridge cache and now it's working well. Images are loading into preview much faster. 

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Hi @mike5E2E , @noahstone 

 

Thank you for your feedback. We're sorry to hear about the issue.

Could you please share the following details with us:

1. Bridge version in use.

2. System configuration.

3. Files/formats on which the issue is observed.

4. Thumbnail quality & Preview generation settings.

Please share the sample files on which you are observing the issue at sharewithbr@adobe.com 

 

Also, could you please try setting the preview generation options to the following and let us know if you still face the issue?

AnishaGupta_0-1642153477587.png

 

Thanks,

Bridge Team

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