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Adobe Bridge 2023 not opening on macOS Ventura

New Here ,
Jun 20, 2023 Jun 20, 2023

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I am writing to express my frustration regarding the unresponsiveness of Adobe Bridge 2023 on macOS Ventura.

Whenever I try to launch Adobe Bridge, the software simply doesn't respond. It does not crash outright, but it remains unresponsive, making it impossible for me to use the application. This issue has persisted despite my attempts to troubleshoot, including reinstalling the software and verifying system compatibility.

Anyone facing the same issues?

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Crash or freeze , Problem or error

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Community Expert ,
Jun 21, 2023 Jun 21, 2023

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Hi, @Bensirri23485334jlph 

 

FWIW, I have Breidge 2023 on my Ventura Mac Studio, and it runs just fine. Before I got the Studio, it was on my 2015 iMac, and it also ran just fine. So, let's see if we can pair this down.

 

Does it run any differently if you are looking at the content of your Pictures folder than if you're looking at any other folder?

You state that you've reinstalled it. Did you rebuild the Preferences?

Have you set the Preferences as Apple wants you to do so that Bridge can access external drives and even the Desktop?

 

Let's take these in turn.

1) Folder cache

Go to the Tools (menu) -> Cache -> Purge cache for "X" folder (X = the folder you are currently in).

 

2) Preferences

To reset Bridge’s Preferences:

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

3) Apple's Permissions

this is an Apple protection issue, not Adobe's issue. 

 

Go into the System Preferences and select the Privacy & Security tab on the left. Note that there are two options on the right you'll need to deal with: "Files and Folders," and "Full Disk Access."

gary_sc_0-1687360740539.png

 

First, going into Files and Folders, note that in various years of different releases of Adobe Bridge, different needs are needed. I do not know why this is, but it's always better to check and make sure that just because you did it for one release, you may or may not need it for a subsequent release.

gary_sc_1-1687360740539.png

 

 

Lastly, go into the Full Disk Access option. If you do not see your application in the list, click on the "+" symbol at the very bottom of the window. This will bring up a standard Finder window. Navigate to your Applications Folder, find Adobe Bridge, and add it to the list (You will need to add your Administrator's password to do this.). Then you can "switch" it to the "ON" position. 

gary_sc_2-1687360740539.png

 

To be honest, I do not know if any of these will solve your issue. But these are the most likely. I do suggest you try each in turn, then test, so that I can find out what made the difference. If there is no difference by the end of this testing, let me know and I'll suggest some other options.

 

Good luck!

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New Here ,
Sep 28, 2023 Sep 28, 2023

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I'm having the same problem with Adobe Bridge for the past month or so (maybe when I updated to Ventura?). Anyway, I tried all you suggested and still not working. I would appreciate any other suggestions. Thank you!

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