• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adobe Bridge an no longer find my photos on my external HD

Explorer ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

I upgraded my macOS to 12.3.1 then found a new version of Adobe CC, including Bridge was being downloaded to my MAC.  Upon completion of both updates Bridge NO LONGER is able to open files on my External Hard drive as it had earlier and before I did the recommended up dates to OS and tp Adobe CC.  Now Bridge wants me to create a workflow - what happened to my workflow from earlier in the day before updating IOS and opening the current version of Adobe CC?  All my other applications can see my files on my external HD including Lightroom (not my favorite photo editor though all my friends love it I just never learned it).  How do I restore the functionality within Bridge to open my external file folder so I can see and edit my photos in PS CC?

 

Views

202

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Apr 03, 2022 Apr 03, 2022

Hi @alan-43 

Since your question is about Adobe Bridge, I have moved this from the Photoshop forum where you posted.

~ Jane

 

Likes

Translate

Translate
Community Expert , Apr 03, 2022 Apr 03, 2022

(Thanks Jane)

 

When you updated your OS, it's very possible that the "handshake" for Bridge to access external drives was not updated.

 

Please try this:

 

Go to your System Preferences and select Security & Privacy. Click on the Privacy Tab, then scroll down till you see Full Disk Access.

 

Then unlock the lock in the bottom left with your system authorization PW. Finally, click on the “+” to bring up an Open window and select LRC and any other applications that need or may need open access to

...

Likes

Translate

Translate
Community Expert ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

Hi @alan-43 

Since your question is about Adobe Bridge, I have moved this from the Photoshop forum where you posted.

~ Jane

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 03, 2022 Apr 03, 2022

Copy link to clipboard

Copied

(Thanks Jane)

 

When you updated your OS, it's very possible that the "handshake" for Bridge to access external drives was not updated.

 

Please try this:

 

Go to your System Preferences and select Security & Privacy. Click on the Privacy Tab, then scroll down till you see Full Disk Access.

 

Then unlock the lock in the bottom left with your system authorization PW. Finally, click on the “+” to bring up an Open window and select LRC and any other applications that need or may need open access to various areas of your computer. 

 

But wait, there’s more…

 

gary_sc_0-1649030139572.png

 

 

Now click on the next folder down, Files and Folders. You’ll see many applications grayed out because these are applications that already got permission from the first part.

 

gary_sc_1-1649030139573.png

 

But as you scroll down you may see other applications that have sub-categories to OK. If that lock is still open, you can do this at any time.

 

Close everything up and you should be good to go.

 

Let us know!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

Totally resolved my issue - it restored my BRIDGE application to the point I once again can use the application in the workflow I am accustomed to working with, mine 🙂 Happy days are upon me once again

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 05, 2022 Apr 05, 2022

Copy link to clipboard

Copied

I'm not sure how my post got marked as a "correct answer" since Gary's post actually answered the question?

 

Jane

 

EDIT on 30 October 2022: This thread just resurfaced and I have now marked Gary's post correct.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

Thank you! This is great advise. It worked for every software that needed acces to a an external hard drive. I found however that it did not work for Bridge and Photoshop, but then I was working in Creative Cloud. When I installed the last version of Ps and Bg in my computer, it worked nicely. Hope it helps. Thanks again

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

I cannot open files that have been transferred to my External SSD drive from my PC. I can see the folders that have been transferred but not the individual NEF and Olympus files. How can I fix this issue? I can open the files in Lightroom Classic without any issues, but I cannot open the same files in Bridge.

Thanks in advance for your help.

Paul

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 30, 2022 Oct 30, 2022

Copy link to clipboard

Copied

This has been marked as correct but it is only for MAC computers that this works, I am still non the wiser as far as PC Windows operating system goes.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 31, 2022 Oct 31, 2022

Copy link to clipboard

Copied

LATEST

Should have taken the time to be more explicit.  When using Bridge 2022, my photos, stored on an external HD, appear as thumbnails in the year, month, and day they were filed.  My file structure allows me to search by year, month, day, and camera and lens used.  In I open Bridge 2022, I am directed to the photos root directory and all the subdirectories and can peruse which images I choose to open by viewing the thumbnails.  When Adobe flipped the switch and updated my system with Bridge 2023, PS023, and LR, and I opened Bridge 2023, I was taken to a screen prompting me to set up a "workflow," completely ignoring the workflow I had set up in Bridge 2022.  Bridge 2023 will not let me open my external drive though it acknowledges it exists.  Bridge 2023 failed to migrate my Bridge 2022 settings (workflow) and what ever preferences I set in 2022 to allow me to work as I prefer, I have forgotten.  I had the same issue initially with 2022 but somehow overcame it.  Now I need help remembering how I overcame the issue so I can replicate it in Bridge 2023.  As an interim measure, I've reloaded a backup copy of my Bridge 2022 application, and it functions as set up and expected, leading me to conclude the issue is a preference setting.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines