Adobe Bridge Error message when opened

[josie_9273]

When I try to open adobe bridge I get an error message that looks like this....Bridge will only open to this folder, and won't allow me to click on anything (including the adobe bridge/edit/window/help tabs at the top). I have already uninstalled and reinstalled the app and tried to troubleshoot in other ways as well. Any suggestions for how I can resolve this issue? 

Thank you!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[josie_9273]

Thank you!  I didn't realize I posted it to a specific place. 

[josie_9273]

using Command/Option/shift to clear the cache finally fixed the issue. It took several tries but finally the timing worked (right as the app was opening and before the error message appeared). 

[kglad]

@josie_9273 

thank you for that.