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Adobe Bridge freezes or very slow startup

Community Beginner ,
Jul 04, 2022 Jul 04, 2022

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I have been using Bridge for several years now. Lately, perhaps after installing the latest update, the application starts up extremely slow or freezes on startup. I have uninstalled and cleared preferences and re-installed, but the problem persists. What can I do?

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Crash or freeze , Problem or error

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Adobe Employee ,
Jul 04, 2022 Jul 04, 2022

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Hi there,

 

Sorry to hear about the trouble with Adobe Bridge. We're here to help.  

Can you tell us the exact version of Bridge and your operating system?

What is the file format and size that you process in Bridge? Do you have any other background apps running?

Where are the files located? 

Please try the steps mentioned in this article: https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html.

 

Let us know how it goes.

 

Thanks 

Ranjisha

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Community Beginner ,
Jul 06, 2022 Jul 06, 2022

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LATEST
Hi,

Bridge version: 12.0.2.252; I think it's the most recent version.
Windows 11.
I use mainly Nikon Z6 Raw files and JPEG files.
Yes, I have some background apps running, but I only got this problem with
this version of Bridge.
My Processor: AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
RAM: 32 Gb
Files located in folders at the hard disk.

Thanks,
José


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