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Adobe Bridge Photo Downloader fails to detect iPhone 14 pro

Community Beginner ,
Dec 27, 2024 Dec 27, 2024

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Hi.  I'll say first that I've found the Downloader to be quite inconsistant, even cantankerous over time.  It's hit or miss and has to be in the right mood to function.  For the past 3 weeks the Downloader has failed to detect my iPhone 14 pro.  I've refreshed the device list;  uninstalled/reinstalled Bridge;  reset Br preferences;  I'm using the same cable and port as usual to connect to my PC, but I continue to get the same result:  "get photos from:  <none detected>;  no device found".  During the past few years I've been able to coax the Downloader to function, but this time, it seems, I can't, and this situation is interfereing badly with my work.  If anyone has a suggestion for getting around this obstacle, I'd be very interested to learn about it.  Thanks. 

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How to , Performance , Problem or error

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