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All versions of Bridge crashing on startup

Explorer ,
Dec 12, 2024 Dec 12, 2024

This is ridiculous, I have 500+ photos I NEED TO CULL AND EDIT TODAY and all versions of Bridge won't open. So we are paying a premium for Adobe software only to have it cripple my job, my lifeline. 

 

First it was InDesign not working, now I can't edit sort and edit photos that I need to get done TODAY!!!!

 

Mac OS 15.01
Adobe Bridge versions 14, 15 and Beta all bomb and none work

TOPICS
Crash or freeze
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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

Hi @Herbiedriver1 

 

Thanks for reporting this issue. We apologize for the inconvenience caused to you. To further investigate the issue, could you help with the following:

  • Have you installed the Photoshop BETA along with the Adobe Bridge?
  • If yes,
    • Can you try moving the Substance3DViewerForPs.plugin present at the location “/Library/Application Support/Adobe/Plug-Ins/CC/File Formats”, to another location and then relaunch the Bridge?
    • And/ Or, can you try uninstalling the PS BETA and check if you are still facing the crash?

 

We have a known issue with latest Substance3DViewer plugin which is causing Bridge to crash. More details about this issue and workaround is at : https://helpx.adobe.com/bridge/kb/bridge-crashes-when-used-with-photoshop-beta.html

 

Thanks,

Bridge team

 

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Explorer ,
Dec 12, 2024 Dec 12, 2024

This was it!  Thank you for the prompt response, you saved my butt!

 

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Adobe Employee ,
Dec 23, 2024 Dec 23, 2024
LATEST

Hi ,

 

We have addressed the issue mentioned in Bridge 15.0.2

We would love for you to try it out and share your feedback.

For more details on build kindly refer to https://community.adobe.com/t5/bridge-discussions/adobe-bridge-15-0-2-is-now-available/td-p/15048927

 

Regards,

Bridge Team

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