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Br 2022 and Br2023- Conflict

Participant ,
Dec 19, 2022 Dec 19, 2022

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Apparently I posted my initial question in the wrong "topic". So I will try this.

I just downloaded the latest updates shown in CC.

I now have Br2022 and Br2023.

 

I now have a problem that EXIF data is showing an incorrect date. The date "Created" and the date "Modified" are different. By years.

Can the "Created" date be made to what the Adobe Downloader folder shows, which is a few days ago.

Thanks!Screenshot 2022-12-18 145740.jpg

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correct answers 1 Correct answer

Participant , Dec 21, 2022 Dec 21, 2022

OK....lady from Adobe just called and screenshared with me.

The CC "Update" corrupted both files to the extent that it eliminated the option in the Camera Data(Exif) to show original date but placed an arbitrary date that could NOT be changed. There was no "arrow" to bring up another "calendar field".

She uninstalled and reinstalled Adobe 2023 and it is working fine. That field now has the option of changing the "Original Date" where before there was NO arrow option!

I never knew that one had this

...

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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If you open the Camera Data (Exif) fields, is "Date Time Original" the same as "Date Created" in the screenshot you sent?

gregreser_0-1671493034032.png

 

This date should be when the original image was created, not the file. If that's what you need to change, you can edit "Date Time Original" by clicking in the field and entering a new date or clicking the calendar icon to the right of the field to open a edit window with more options. You can change several images at once.

After saving the change, "Date Created" should also be changed.

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Participant ,
Dec 21, 2022 Dec 21, 2022

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Thanks for your response!

NO! I will post what it shows later.

The "Original Date" always shows 2019...but the Canon and old Apple Aperature programs show everything correct.

 

I will post later!

Thanks!

Dan

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Participant ,
Dec 21, 2022 Dec 21, 2022

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No...it shows the correct "Modified" date, which is also the "Original Date, but 2019 Original Date.

I finally got in touch with an Adobe live person. She screenshared and saw the problem!

She is working on it now but recommends not doing anything right away as long as downloaded images are viewed correctly.

She reports that there is a bug in the transition from 2022 to 2023 in Windows 10 CC files.

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Participant ,
Dec 21, 2022 Dec 21, 2022

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DanPBPhoto_0-1671644296434.pngDanPBPhoto_1-1671644388129.png

 

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Participant ,
Dec 21, 2022 Dec 21, 2022

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OK....lady from Adobe just called and screenshared with me.

The CC "Update" corrupted both files to the extent that it eliminated the option in the Camera Data(Exif) to show original date but placed an arbitrary date that could NOT be changed. There was no "arrow" to bring up another "calendar field".

She uninstalled and reinstalled Adobe 2023 and it is working fine. That field now has the option of changing the "Original Date" where before there was NO arrow option!

I never knew that one had this option! I figured that the date taken always stayed "the date taken"!

Thanks for the help everyone.

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Community Expert ,
Dec 21, 2022 Dec 21, 2022

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I'm really glad you were able to resolve the problem. Kudos to Adobe for figuring it out.

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Participant ,
Dec 21, 2022 Dec 21, 2022

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It took close to 3 hours to get a live person.

What I did was as PsCC open, it lists the names of the designers...I grabbed 1 and sent it to her. She responded and fixed it.

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Participant ,
Dec 19, 2022 Dec 19, 2022

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I loaded the lates "Update" and now have incurred a major problem!

When I edit a "new image" in Br the wrong "Create Date" is inserted(EXIF) yet the Modified date is correct.

 

It does not happen on every image.

 

I must add that I bought a LaCie Big Box for storage and it appears to have corruted all my Windows files.

I uninstalled all the software and that fixed a few problems but this still remains.

Any ideas?

Thsnks

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

<moved from using the community>

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Participant ,
Dec 19, 2022 Dec 19, 2022

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Thanks.

You could have helped by respectfully suggesting where to post it instead of being condescending to a old but new user.

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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there's nothing condescending in that message.  it's a pretty straightforward suggestion.  and i had already moved your message to the correct forum, so you can see where it should have been posted.

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Participant ,
Dec 20, 2022 Dec 20, 2022

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Ok then...back to the Adobe CC updates for RAW and Bridge,.

The last update, Bridge 2022&2023, about a 3-5 days ago, when updated I lost ALL the right panels in Bridge. No  "Sliders", the template is totally different, no "Preview" tab on right when opening an image.

If I open the "Basic" tab the tab shows only the names of the options. No choices, no nothing.

I have tried and tried to "reset" to the original template but it is not working.

 

My other computer works fine but I cannot correlate what is missing so I can return to using the previous Br. RAW. I am just at a loss here! There are numerous other problems that cropped up concerning the EXIF info it displays when I work around to get into ACR. The "Create: date is totally wrong but the "Modified" date corresponds to the file date.

I tried Canon's own camera software and it shows everything correct. I removed the CF card and used a card reader and the info on the card is correct BUT when "Get Photo From Camera"....the file date is wrong and I get no right side sliders, just the different panels. Photos show up at the bottom of the screen in the folders not as images as on other computer.

Thanks!

 

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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Hi @danpbphoto 

 

Which issue do you wish for people to respond to, your original question about the date Create Date or this one about the loss of the right Column? 

 

I don't have enough information on the first issue, but for the 2nd issue, I can take a guess to fix it. If you click on the hamburger menu to the right of the Workspaces name, you can see an option to return it to its original state. Have you tried that?

2022-12-20_10-35-00.png

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

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Hi @DanPBPhoto I posted a response to your other discussion about dates: Br 2022 and Br2023- Conflict 

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Participant ,
Dec 21, 2022 Dec 21, 2022

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THANKS!!!!

Replied to!

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Participant ,
Dec 21, 2022 Dec 21, 2022

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Well I was scolded for not posting my original post per "rules"

But NO I did NOT know this existed. I will try it! Thanks!

 

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Participant ,
Dec 21, 2022 Dec 21, 2022

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Answer found in my 2nd post.

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Community Expert ,
Dec 22, 2022 Dec 22, 2022

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Merged both discussions.

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Participant ,
Dec 22, 2022 Dec 22, 2022

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Thanks!

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