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Bridge 12 and Mac OS Sequoia

Community Beginner ,
Nov 16, 2024 Nov 16, 2024

I can't believe Adobe is dropping support for Bridge 12 in Sequoia. It's still the most stable version of Bridge in my opinion. We had all sorts of issues with Bridge 14+ on an M2 Mac mini. There were weird thumbnail caching issues with external usb hard drives. They would constantly reload and take forever to reload every time you launched the app. Labeling and tagging images would sometimes revert for no reason. Any chance you could just revert the changes and go back to Bridge 12 when everything worked? If not, I'm afraid we're stuck on Sonoma for the forseeable future. These newer Bridge updates have just gotten worse and worse.

TOPICS
Bug , Feature request , Performance , Problem or error
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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

Hi Omek,

 

Thanks for reaching out to us.
We would like to inform you that Bridge 12 is still supported on Mac OS Sequoia.
Could you please help in elaborating on the issue that you are facing specific to Bridge 12, so that we can investigate and help in the resolution as well?

 

Regards,

Bridge Team

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Community Beginner ,
Dec 10, 2024 Dec 10, 2024

@Ashmit Singh I am also having issues with Bridge crashing when I try to access a folder of images.

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Adobe Employee ,
Dec 10, 2024 Dec 10, 2024

Hi Andy,

 

Thank you for bringing this to our attention. If you have Photoshop(beta) installed on your system, kindly follow the steps in https://helpx.adobe.com/bridge/kb/bridge-crashes-when-used-with-photoshop-beta.html

If this does not solve your problem, kindly provide information as requested below.

  1. System Info: 
  2. OS:
  3. Bridge version:
  4. Type of files in folder: 

Attach certain files here and if possible kindly share a video with us on sharewithbr@adobe.com.

 

Regards,

Bridge team.

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Community Beginner ,
Dec 10, 2024 Dec 10, 2024

Hey Ashmit. I have Photoshop 26.1 so I dont think it is the beta.

 

System info:
- Sequoia 15.1.1

- Bridge 15.0.1.412

- Jpegs and mp4

 

I have attached some screen shots, when I try viewing the folder of the network the circle at the bottom of the window spins, then stops and the app crashes. When I first opened Brdige it mentioned something to do with the GPU., I clicked the learn more button on that web page it mentioned some issues with brdige and Apple Silcon and for me to install Rosetta. I have installed that view the terminal but its still crashing when i try to view a folder of jpegs.Screenshot 2024-12-10 at 12.46.38.pngScreenshot 2024-12-10 at 12.46.56.png

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New Here ,
Jun 03, 2025 Jun 03, 2025

I also just updated to Sequoia. 15.5   Now my Bridge looks like this. 

Screenshot 2025-06-03 at 11.58.49 AM.png

 Suggestions?

 

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Community Expert ,
Jun 03, 2025 Jun 03, 2025

I can think of several things, but in this case, I'd start with this:

 

Reset Bridge's Prefs

Quit Bridge if Open. Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge, BUT KEEP your fingers on those keys until you see a window pop up. From the window, the options are: “Reset Preferences" and "Purge All Local Cache Files.” In your case, check both of them.

 

 

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Community Beginner ,
Dec 10, 2024 Dec 10, 2024

It's not listed as compatible on your official compatibility chart. I check them every time to make sure when there's a new Mac OS release. It just says 14+. My mom tried to use Bridge 14 on her M2 Mini and it was constantly having to reload thumbnails every time she launched it. Her labels would also just disappear randomly for no reason. Everything was also ten times slower than usual and the loading of photo thumbnails took forever. It had something to do with indexing from external hard drives. But the problem doesn't exist at all in Bridge 12 and lower. It only started happening beyond version 12 and on M-processor Macs in general. We tried direct USB-A connections, and we tried them with a wall-powered USB-A hub. We also tried changing all the caching preferences suggested in these forums. I also had an external SSD nvme drive to see if that ran any faster: it did nothing. I also tried the Amphetamine app to keep the drives spinning, because I thought it might be a hard drive sleeping issue, but that also didn't help. Nothing fixes it except downgrading to Bridge 12. So I hope you intend to keep supporting it for Sequoia and future Mac OS releases, because it is the only stable version of Bridge that exists right now.

 

https://helpx.adobe.com/download-install/kb/macos-sequoia-compatibility-common-issues.html

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Advocate ,
Jun 04, 2025 Jun 04, 2025
LATEST

Bridge 12 still works fine on Sequoia, both Intel and Apple Silicon, but apparently Adobe is dropping it from the CC App. So make sure you have a copy archived. I still use v12 in production because its more stable and has a better feature set than the newer releases. v15 is a big improvement over v13 but development progress is glacial.

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