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Bridge 2022 Keeps Crashing

Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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I updated my operating system to MAC OSMonterrey a couple of days ago and then updated to new version of Bridge and now the application keeps crashing. This is completely unaceptable, is anybody working on this issue?

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Camera RAW , Crash or freeze

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correct answers 2 Correct answers

Adobe Employee , Nov 17, 2021 Nov 17, 2021

Hi

 

Thanks for the feedback. Is the crash happening when you open Camera Raw. If yes can you please try to install latest Camera Raw (14.0.1) from camera-raw-plug-in-installer. If not can you please submit the crash report using the Adobe crash reported. (Please make sure the email id is same as used here)

 

Thanks,
Bridge Team

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Explorer , Dec 07, 2021 Dec 07, 2021

Hi,

Are you holding down CMD + OPT + SHIFT while you restart Bridge? 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Having the same problem.

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Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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same problem here

 

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Explorer ,
Aug 27, 2022 Aug 27, 2022

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same- for months now

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LEGEND ,
Nov 03, 2021 Nov 03, 2021

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Community Beginner ,
May 04, 2022 May 04, 2022

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I was having this very same problem where photo downloader would crash everytime i tried connecting it to my iPhone to offload and rename my files. Clearing the cache as the above link suggests did indeed stop it from cashing and allow me to initiate the download sequence until it crashed around 200/9000 images.  ðŸ˜ž

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Enthusiast ,
Oct 06, 2022 Oct 06, 2022

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Helped to start Bridge again.

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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Same here!!! ALSO PLEASE FIX THE CROPPING IN CAMERA RAW!! IT'S THE WORST. 

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Community Expert ,
Nov 11, 2021 Nov 11, 2021

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Jean, unless you're specific, no one can know what you think is "the worst."

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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Since the update a while back the cropping went from stationary photo and you moved the crop to the photo moving all around, It's the stupidest method of cropping I have ever incountered and I know I am not alone.

 

Please give the option to go back to the old method, without having to unintall!! I'm seriously planning on leaving Adobe all together over this small thing. I crop and edited in batches and this slows my efficiencies to the point it takes me 3 times as long to edit anything. This is not including the constant freezing and shutting down that Adobe Bridge or Photoshop does everytime I try to do anything with a slightly larger file size. 

 

If anybody knows a way around this please let me know. 

 

 

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Community Beginner ,
Aug 05, 2022 Aug 05, 2022

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Every update from mac or adobe is resolving in crashing. Quit saving on decent programmers. Ive had it it with bridge. Looking for a replacement. Its bad!!! Solve it !!! Amateurs!!!

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Adobe Employee ,
Nov 17, 2021 Nov 17, 2021

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Hi

 

Thanks for the feedback. Is the crash happening when you open Camera Raw. If yes can you please try to install latest Camera Raw (14.0.1) from camera-raw-plug-in-installer. If not can you please submit the crash report using the Adobe crash reported. (Please make sure the email id is same as used here)

 

Thanks,
Bridge Team

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Explorer ,
Nov 18, 2021 Nov 18, 2021

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Bridge 2022 suddenly crashed and will not open -- even after uninstalling and reinstalling. On Mac OS latest version of Monterey. Was working fine up until now.

First part of crash report:

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Bridge 2022 [51004]
Path: /Applications/Adobe Bridge 2022/Adobe Bridge 2022.app/Contents/MacOS/Adobe Bridge 2022
Identifier: com.adobe.bridge12
Version: 12.0.0.234 (12.0.0.234)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2021-11-18 17:21:13.1961 -0500
OS Version: macOS 12.0.1 (21A559)
Report Version: 12
Anonymous UUID: AE7DD6ED-1AE4-FFCD-0DE6-734566F6D562

Sleep/Wake UUID: E3BCF1CC-5B9A-4F65-8145-65045AC7F2A2

Time Awake Since Boot: 260000 seconds
Time Since Wake: 21098 seconds

System Integrity Protection: enabled

Crashed Thread: 23 Mondo Worker

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
Assertion failed: ([NSThread isMainThread]), function _NSPersistentUIApplicationExplicitlySupportsSecureCoding, file NSPersistentUI.m, line 269.

 

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Explorer ,
Nov 18, 2021 Nov 18, 2021

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UPDATE: Reset Preferences; appears to be working now.

CMD + OPT + SHIFT (on Mac)

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Community Expert ,
Nov 18, 2021 Nov 18, 2021

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Thanks for the update!

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New Here ,
May 03, 2022 May 03, 2022

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Thats worked a treat!!! thank you

 

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New Here ,
Sep 06, 2022 Sep 06, 2022

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YAY!!! Thank you!

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Community Beginner ,
Dec 07, 2021 Dec 07, 2021

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It's back.

Bridge opens after I restart. We'll see how long this works. The option command shift didfn't do anything. I've got my fingers crossed.

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Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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I am having the same problem. Got a new Mac with Monterey installed and I have never gotten Adobe Bridge to work. Lightroom and Photoshop work fine. Here is what I have done to try to troubleshoot:

 

- Camera Raw is up to date

- tried uninstalling and reinstalling. Also tried earlier versions.

- Went into system preferences to ensure that I had Bridge checked under both Security and Privacy-Accessibility, as well as Security and Privacy- Full Disk Access

- tried doing the option/command/shift upon start and checking all those boxes

 

Here is the first part of my crash report: 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Bridge 2022 [12883]
Path: /Applications/Adobe Bridge 2022/Adobe Bridge 2022.app/Contents/MacOS/Adobe Bridge 2022
Identifier: com.adobe.bridge12
Version: 12.0.1.246 (12.0.1.246)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-01-13 13:28:28.7829 -0600
OS Version: macOS 12.0.1 (21A559)
Report Version: 12
Bridge OS Version: 6.0 (19P549)
Anonymous UUID: 0D127F05-BA62-DC53-AD49-8B1E8578D0F6


Time Awake Since Boot: 11000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000028
Exception Codes: 0x0000000000000001, 0x0000000000000028
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [12883]

VM Region Info: 0x28 is not in any region. Bytes before following region: 4396871640
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10612f000-1075df000 [ 20.7M] r-x/r-x SM=COW ...e Bridge 2022

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New Here ,
Nov 22, 2021 Nov 22, 2021

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Yes same here on the brand new macbook pro!! 😞 - Bridge keeps freezing up and crashing

 

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Had the same problem, but installing the latest camera raw update and restarting my computer did the trick for me

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Community Beginner ,
Dec 07, 2021 Dec 07, 2021

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I am having th same problem. It didn't start until now and I've had OS12 operating for a while. I've tried holding down the option/shift/command buttons. Nothing happens. I am not terribly technical, but I am terribly frustrated. Is there an easy fix? 

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Explorer ,
Dec 07, 2021 Dec 07, 2021

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Hi,

Are you holding down CMD + OPT + SHIFT while you restart Bridge? 

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Community Beginner ,
Dec 07, 2021 Dec 07, 2021

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Got a response from Adobe. Hold dowen the option command and shift when opening up Bridge. IT DOESN'T WORK!

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Community Beginner ,
Dec 07, 2021 Dec 07, 2021

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Is there an older version of Bridge available to dowbnload?

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