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Bridge 2023 - Cannot drag file to trashcan

David 66
Explorer ,
Nov 10, 2022 Nov 10, 2022

I recently updated Bridge to the 2023 version and can no longer select a file and drag to the trashcan. I've never had trouble with this before until this new version loaded. Is there something I need to turn off or on to resolve this issue?

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replies 9 Replies 9
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Lumigraphics
LEGEND ,
Nov 10, 2022 Nov 10, 2022

Its apparently a bug. Use the Delete key or the trash icon in the upper right.

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Rahul Saraogi Adobe Employee
Adobe Employee ,
Nov 14, 2022 Nov 14, 2022

Hello,

 

Thank you for reaching out to us. We are able to reproduce the issue at our end and the team is currently investigating the same.

 

Thanks,

Bridge Team

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nicolab91971012
New Here ,
Nov 29, 2022 Nov 29, 2022
In Response To Rahul Saraogi

same here, as well as numerous other incovenices of the new update

 

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Rahul Saraogi Adobe Employee
Adobe Employee ,
Nov 29, 2022 Nov 29, 2022
In Response To nicolab91971012

Hello,

 

Cannot drag file to trashcan is fixed in the latest patch release #13.0.1.583. Could you please install and confirm if that fixes the issue?
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

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David 66
Explorer ,
Nov 29, 2022 Nov 29, 2022
In Response To Rahul Saraogi

Hello,

Yes, that fixed the problem, thanks so much. Sorry for my delayed response... been battling Covid since Thanksiving.

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Rahul Saraogi Adobe Employee
Adobe Employee ,
Nov 29, 2022 Nov 29, 2022
LATEST
In Response To David 66

No worries for the delayed response. Glad to hear that issue is resolved for you. We wish you a speedy recovery and sound health.

 

Thanks,

Bridge Team

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nicolab91971012
New Here ,
Nov 29, 2022 Nov 29, 2022
In Response To Rahul Saraogi

No idea what a patch relase is and the link just just confuses me more

 

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gary_sc Community Expert
Community Expert ,
Nov 29, 2022 Nov 29, 2022
In Response To nicolab91971012

A "Patch" release is a new release with no new features and bugs that have been "squashed." 

 

Simply go to the Adobe Creative Cloud application, open it, go to Updates, and select Bridge. It will self-download and replace the code that needs to be replaced. 

 

Unfortunately, this is not all of the current bugs, but a good number of them. There will be more patches in the upcoming weeks and/or months.

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Rahul Saraogi Adobe Employee
Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

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