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Bridge 2023 Crashes on iMac running OS 12.5.1

Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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I just installed the latest version of Bridge that was released yesterday (10-19-22) on my i9 iMac running OS 12.5.1 with 128GB RAM.  It keeps crashing.  When I did manage to click on a RAW image to open it in Camera RAW, Camera Raw 15 crashed.  

 

I have since gone back to Photoshop 2022 and Bridge 12.1 until these issues can be resolved. 

 

 

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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Hi MPlisk,

 

Sorry, but this is a tough one with such limited information. It "should" work, but obviously, it isn't working. Let's start with some basics:

 

To reset Preferences:

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

Then, let's reset your Caches

 

Managing Cache

Go into your Tools (menu) -> Cache -> Manage Cache ... and you'll get a window popping up:

gary_sc_2-1666304921377.png

 

Select the button (in the red rectangle), click "Next" and follow along.

 

Let us know if this helps at all

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