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Bridge 2023 - mouse cursor disappears from Bridge window

Participant ,
Oct 20, 2022 Oct 20, 2022

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Bridge 2023 version 13.0.0.562

Windows 10 21H2

NVIDIA GeForce GTX 1060 6GB

Two monitors in use

Hit spacebar to display image full screen on first monitor.  Move mouse to put cursor onto second monitor.  Hit spacebar to revert to nornal display.  Move mouse to bring cursor back onto first monitor.  Cursor is not visible over Bridge window on first monitor (but is visible on first monitor outside Bridge window).  Bridge has to be closed and reopended to clear the bug.  

 

 

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Bug , Problem or error

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Participant ,
Oct 21, 2022 Oct 21, 2022

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Happens random to me on Mac too. Studio M1 Ultra. 

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Participant ,
Oct 23, 2022 Oct 23, 2022

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I have reverted to v12.  This problem with the disappearing sursor was causing me too much hassle.  I was continually having to close and restart Bridge.

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New Here ,
Nov 13, 2022 Nov 13, 2022

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I have the same problem with the mouse cursor dissappearing. It only seems to happens when using Adobe Bridge.

Adobe Bridge 13.0.0.562

IMAC Ventura 13.01

Closing and restarting Bridge sorts the problem temporarily.

CMD TAB to another program eg Lightroom, click on the Lightroom window, then CMD TAB back to bridge also seems to work. But both solutions are a pain when I have to do them repeatedly!!

 

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Participant ,
Dec 13, 2022 Dec 13, 2022

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Today I installed the latest version of Bridge (v13.0.1) to see if the disappearing cursor problem was fixed.  The problem is still there if I move through several images in full screen mode.    Any news on when there might be a solution?  Meantime I have gone back to Bridge v12

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Adobe Employee ,
Dec 22, 2022 Dec 22, 2022

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Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.2.630). This update includes the fix for this issue. Also, this Beta release includes several bug fixes done in the 13.0.1 public release. For details, see Fixed issues.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Yup - this is super annoying. I'm on PC and have this same issue from time to time. Bridge 2023 is the buggiest I've seen, yet. Another issue I have is that if I rigth click a window and tell it to open in Bridge it won't. If Bridge is closed when I do this it will open Bridge and not go to the designated folder. I usually have to close out bridge and open and try again to get it to work.

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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Hi all, Bridge is now updated to 13.0.2, please update it as a fix for this issue has been implemented: https://helpx.adobe.com/bridge/kb/fixed-issues.html and please report if everything is fine now!

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Participant ,
Jan 11, 2023 Jan 11, 2023

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Disappearing cursor problem fixed for me in Bridge 13.0.2

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Adobe Employee ,
Jan 11, 2023 Jan 11, 2023

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LATEST

Hello,

 

This issue has been fixed in the latest version of Bridge 13.0.2.636. Could you please try it and confirm if that resolves the issue for you? There are more functional and stability issues fixed in this version. Please refer to the following link to know more.

https://helpx.adobe.com/bridge/kb/fixed-issues.html

 

Thanks,

Bridge Team

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