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Bridge 2023 recognizes mounted external drive but won't display images

Community Beginner ,
Feb 03, 2023 Feb 03, 2023

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I click on the external drive in Bridge and it won't display folders or images

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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LEGEND ,
Feb 03, 2023 Feb 03, 2023

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Are you on a Mac or Windows PC, and what operating system version? Is this external drive directly connected (USB/Thunderbolt) or a network drive? Did you get a dialog asking for permission to access external drives?

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Community Beginner ,
Feb 03, 2023 Feb 03, 2023

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Windows 11. USB-C connection. Folders and images appear in Lightroom.

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Community Beginner ,
Feb 03, 2023 Feb 03, 2023

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I went back to Bridge 13.0 and it lists the external drive folders and images. Problem just exists in 13.0.1 and 13.0.2

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LEGEND ,
Feb 03, 2023 Feb 03, 2023

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Bridge 13 has some bugs, I haven't seen this particular one happening. Maybe try purging cache for that drive?

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