• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bridge 2023 recognizes mounted external drive but won't display images

Community Beginner ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

I click on the external drive in Bridge and it won't display folders or images

Views

216

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

Are you on a Mac or Windows PC, and what operating system version? Is this external drive directly connected (USB/Thunderbolt) or a network drive? Did you get a dialog asking for permission to access external drives?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

Windows 11. USB-C connection. Folders and images appear in Lightroom.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

I went back to Bridge 13.0 and it lists the external drive folders and images. Problem just exists in 13.0.1 and 13.0.2

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 03, 2023 Feb 03, 2023

Copy link to clipboard

Copied

LATEST

Bridge 13 has some bugs, I haven't seen this particular one happening. Maybe try purging cache for that drive?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines