Copy link to clipboard
Copied
Hi everyone,
I'd love some help with a problem I keep having with Bridge CC 2018. When I hit space bar for the full-screen preview of photos, Bridge crashes. Every time.
Computer details:
macOS High Sierra
Late 2013 iMac 27in
3.2 GHz intel Core i5
24GB 1600MHz DDR3 Ram
I've purged the Cache but that hasn't fixed it. Does anyone have suggestions for how to stop this?
TIA.
Jimmy
Hi jimmywalsh,
You may try and reset the Bridge preferences back to defaults and check if that helps, refer: Troubleshoot Adobe Bridge for errors and freezes
Also, refer the below feedback link related to Bridge CC 2018 & High Sierra issue and try the offered solutions.
Bridge CC (2018) and MacOS 10.13 (High Sierra) BUG preview | Photoshop Family Customer Community
Regards,
Mohit
Copy link to clipboard
Copied
Here the same problem on a mac book pro updated to High Sierra.
Bridge cc 2018 on the mac pro EL Captain works well.
Copy link to clipboard
Copied
Hi jimmywalsh,
You may try and reset the Bridge preferences back to defaults and check if that helps, refer: Troubleshoot Adobe Bridge for errors and freezes
Also, refer the below feedback link related to Bridge CC 2018 & High Sierra issue and try the offered solutions.
Bridge CC (2018) and MacOS 10.13 (High Sierra) BUG preview | Photoshop Family Customer Community
Regards,
Mohit
Copy link to clipboard
Copied
Hi jimmywalsh85​,
Apple has released an update Mac OSX 10.13.1. Please install the update and check if you still see Bridge crash, and do submit the crash report.
Thanks,
Deepak Gupta
Copy link to clipboard
Copied
This is happening to me as well and I have installed the high sierra update and have the newest version of Bridge running.
However, mine is way worse. When I hit space bar for the full-screen preview of photos my computer actually logs out and restarts everthing.
help!
Copy link to clipboard
Copied
This problem is still happening with Adobe Bridge CC 2019. ​The entire system logs out and no crash report is generated.
Copy link to clipboard
Copied
Hi anthonys57530656,
Please share debug logs with abseth@adobe.com
I have sent you detailed instructions on how to turn debug logs on.
Regards,
Abhishek Seth.
Copy link to clipboard
Copied
This is happening to me as well. I just reinstalled Adobe Bridge CC 2019 and reset all prefs. Very frustrating.