Bridge CC 7.00.96 x64 not saving Favorites when closing and reopening

[timothym21350425]

I am having a problem with Bridge not saving my favorites. I have updated Bridge via the Cloud but still it does not retain the latest Favorites I have added. I have also deleted my cache in Bridge.

I drag the folder from the content folder/palette to the Favorites palette and also try it with right click and add to Favorites, but neither will save. I have added to the Favorites palette in the past. Any clues?

[ilex_verticillata]

I am seeing this in Bridge CC 7.0.0.93 x64 (CC 2017). I deleted and recreated my Preferences, then re-added my folders to Favorites. No joy. It retains some, but not all of them. I tried re-naming my folders to no avail. Is there now a limit to how many favorites can be saved?

[Sahil.Chawla · Accepted solution]

Hi Timothym,

Please try resetting the preference of bridge: -

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

[andywainwright]

This does not work. Fail.

[Chuck Uebele]

@andywainwright are the favorites on an internal drive? They will not be saved if it's an external drive. Once the drive is disconnected, the favorites will be deleted.