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Bridge CC will not recognize my external hard drive

New Here ,
Jul 05, 2018 Jul 05, 2018

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Does anyone have a solution to Bridge CC not recognizing external hard drives?  I have tried holding down the option+command+shift keys when opening Bridge and resetting everything.  I have also made sure there are no updates.  I have no problem with the external drive in Lightroom or Photoshop, only Bridge is the problem.  I am on a Mac.

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correct answers 1 Correct answer

Community Expert , Nov 09, 2020 Nov 09, 2020

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, select it, it will now appear in that window and make sure it's checked. Next go to

...

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Community Expert ,
Jul 06, 2018 Jul 06, 2018

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Is the external drive mounted? Can you see it in the Finder? Try dragging the mounted drive icon to Bridge in the Doc. That should take Bridge to the drive.

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Community Beginner ,
Nov 04, 2020 Nov 04, 2020

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Your solution doesn't work.

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New Here ,
Sep 12, 2021 Sep 12, 2021

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Thankyou !!!

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Explorer ,
Jul 19, 2018 Jul 19, 2018

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Same problem here. Restarting did not help, manually dragging the drive icon to Bridge in the dock did.

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Community Beginner ,
Nov 04, 2020 Nov 04, 2020

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Same thing here. Bridge 2021 won't show external drive content.

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Explorer ,
Nov 09, 2020 Nov 09, 2020

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Same here.  My external drives are mounted and disply but Bridge 2021 will not acknowledge their existence.  I cannot import photos from my card reader using Bridge either.  I have to select all, drop and drag photos into a folder.  At that point I can start to view photos for deleting with Bridge until it freezes.  I've been unable to batch rename with Bridge because it freezes.  I so wish I had not deleted Bridge 2020.  Bridge 2021 is worthless.

 

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New Here ,
Nov 01, 2022 Nov 01, 2022

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Assuming this is going to gary_sc.  THANK YOU!!!!!!  

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Community Expert ,
Nov 09, 2020 Nov 09, 2020

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Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, select it, it will now appear in that window and make sure it's checked. Next go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

gary_sc_0-1604948693428.png

 

 

gary_sc_1-1604948693430.png

 

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Explorer ,
Nov 09, 2020 Nov 09, 2020

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Thank you so much!  Worked like a charm.

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Explorer ,
Nov 11, 2020 Nov 11, 2020

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Thank you, worked perfectly 

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New Here ,
Feb 17, 2021 Feb 17, 2021

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Hi, The files and folders is not showing, any ideas?

Thank you!

 

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Explorer ,
Mar 11, 2021 Mar 11, 2021

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worked for me after installing Bridge 2021 just today.  It was driving me crazy.  Thank you so much.

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Thank you! Worked!

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Community Beginner ,
Aug 02, 2021 Aug 02, 2021

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Thanks gary

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New Here ,
Aug 14, 2021 Aug 14, 2021

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Thank you SO SO MUCH! worked perfectly!

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New Here ,
Sep 12, 2021 Sep 12, 2021

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Thanyou so much

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New Here ,
Sep 20, 2021 Sep 20, 2021

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Any suggestions for how to tackle this if you are on a PC?

 

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New Here ,
Oct 31, 2021 Oct 31, 2021

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Worked perfectly!  Thank you so much!!

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Worked perfectly.  Thanks!

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New Here ,
Mar 19, 2022 Mar 19, 2022

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Worked for me! Thank you!

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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Gary

 

THANK YOU SO MUCH!

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New Here ,
May 02, 2022 May 02, 2022

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JUST SAVED MY LIFE!!!

 

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Community Beginner ,
May 02, 2022 May 02, 2022

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Thank you.. that worked. You saved me a lot of time and headache.

You never know what to expect with these updates. Sometimes, all the presets and settings disappear leaving you to spend hours trying to recall what was what. 

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New Here ,
Jun 20, 2022 Jun 20, 2022

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Terrific!

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