• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bridge does not start

New Here ,
Mar 22, 2023 Mar 22, 2023

Copy link to clipboard

Copied

Bridge 13.0.2 opens as below. When OK is pressed bridge closes.

Error teport:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Bridge" applicationVersion="13.0.2" build="636" source="Windows-Client" crashType="n/a">
<time year="2023" month="3" day="22" hour="16" minute="34" second="20" timeoffset="60" timezone="West-Europa (standaardtijd)"/>
<user guid="82dfa934-751b-4e8b-9c01-16ffa5fb9211"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="22621" applicationlanguage="nl-nl" userlanguage="nl-NL" oslanguage="nl-NL" ram="16313" machine="Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz" model="Intel64 Family 6 Model 158 Stepping 10" cpuCount="12" cpuType="8664" cpuFreq="3192 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="1024 MB" caption="NVIDIA GeForce 210 " description="NVIDIA GeForce 210 " driverDate="20161114000000.000000-000" driverVersion="21.21.13.4201" videoModeDescription="1680 x 1050 x 4294967296 kleuren" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_0A65&#38;SUBSYS_83F41043&#38;REV_A2&#92;4&#38;2D78AB8F&#38;0&#38;0008" installedDisplayDrivers="nvd3dumx.dll,nvwgf2umx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000140DD8A9B">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x0000000140DD8A9B" symbolname="bridge::TabCreatorRegistry::RegistryEntryEnd"/>
<stackStatement index="1" address="0x0000000140916ABE" symbolname="bridge::utility::CommandDispatcher&#60;exo::uisupport::CommandAttachment&#62;::RegisterCommandRangeHandler"/>
<stackStatement index="2" address="0x0000000140935A94" symbolname="bridge::TabCreatorRegistry::~TabCreatorRegistry"/>
<stackStatement index="3" address="0x000000000329BCD5" symbolname="exo::app::OS_AppBase::UpdateMenuRefEnablement"/>
<stackStatement index="4" address="0x0000000000DA25B7" symbolname="dvacore::config::GetVersionString"/>
<stackStatement index="5" address="0x000000014094178D" symbolname="bridge::TabCreatorRegistry::GetTabsVector"/>
<stackStatement index="6" address="0x0000000000DA26B1" symbolname="dvacore::config::GetVersionString"/>
<stackStatement index="7" address="0x0000000000DA4AAB" symbolname="dvacore::config::ExecuteTopLevelFunction&#60;void&#62;"/>
<stackStatement index="8" address="0x000000000329B61A" symbolname="exo::app::OS_AppBase::MainWndProc"/>
<stackStatement index="9" address="0x000000000329B3B0" symbolname="exo::app::OS_AppBase::MainOSEventFunc"/>
<stackStatement index="10" address="0x0000000001ABE9B8" symbolname="dvaui::ui::OS_Window::UI_HandleOSEvent"/>
<stackStatement index="11" address="0x00000000030D4AB9" symbolname="dvaworkspace::workspace::OS_TopLevelWindow::UI_HandleOSEvent"/>
<stackStatement index="12" address="0x0000000140D695AB" symbolname="bridge::utility::SetCommandTooltipForNode"/>
<stackStatement index="13" address="0x0000000001AB99DD" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProcImpl"/>
<stackStatement index="14" address="0x0000000001AC0283" symbolname="dvaui::ui::OS_Window::UI_UpdateScaleFactor"/>
<stackStatement index="15" address="0x0000000001827826" symbolname="dvaui::datatransfer::SetDefaultCursorSupport"/>
<stackStatement index="16" address="0x000000014094178D" symbolname="bridge::TabCreatorRegistry::GetTabsVector"/>
<stackStatement index="17" address="0x0000000001AB9791" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProc"/>
<stackStatement index="18" address="0x00007FFE33C28281" symbolname="DispatchMessageW"/>
<stackStatement index="19" address="0x00007FFE33C27F3C" symbolname="DispatchMessageW"/>
<stackStatement index="20" address="0x00007FFE33C330BD" symbolname="GetClassLongW"/>
<stackStatement index="21" address="0x00007FFE34AF2C94" symbolname="KiUserCallbackDispatcher"/>
<stackStatement index="22" address="0x00007FFE31F01554" symbolname="NtUserMessageCall"/>
<stackStatement index="23" address="0x00007FFE33C26695" symbolname="GetDlgCtrlID"/>
<stackStatement index="24" address="0x00007FFE33C261A2" symbolname="GetDlgCtrlID"/>
<stackStatement index="25" address="0x00007FFE2F4CF490" symbolname="Ordinal43"/>
<stackStatement index="26" address="0x00007FFE2F4B3032" symbolname="GetThemeEnumValue"/>
<stackStatement index="27" address="0x00007FFE2F4C6D9C" symbolname="CloseThemeData"/>
<stackStatement index="28" address="0x00007FFE2F4C5821" symbolname="CloseThemeData"/>
<stackStatement index="29" address="0x00007FFE33C26325" symbolname="GetDlgCtrlID"/>
<stackStatement index="30" address="0x000000000329B59A" symbolname="exo::app::OS_AppBase::MainWndProc"/>
<stackStatement index="31" address="0x000000000329B3B0" symbolname="exo::app::OS_AppBase::MainOSEventFunc"/>
<stackStatement index="32" address="0x0000000001ABE9B8" symbolname="dvaui::ui::OS_Window::UI_HandleOSEvent"/>
<stackStatement index="33" address="0x00000000030D4AB9" symbolname="dvaworkspace::workspace::OS_TopLevelWindow::UI_HandleOSEvent"/>
<stackStatement index="34" address="0x0000000140D695AB" symbolname="bridge::utility::SetCommandTooltipForNode"/>
<stackStatement index="35" address="0x0000000001AB99DD" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProcImpl"/>
<stackStatement index="36" address="0x0000000001AC0283" symbolname="dvaui::ui::OS_Window::UI_UpdateScaleFactor"/>
<stackStatement index="37" address="0x0000000001827826" symbolname="dvaui::datatransfer::SetDefaultCursorSupport"/>
<stackStatement index="38" address="0x000000014094178D" symbolname="bridge::TabCreatorRegistry::GetTabsVector"/>
<stackStatement index="39" address="0x0000000001AB9791" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProc"/>
<stackStatement index="40" address="0x00007FFE33C28281" symbolname="DispatchMessageW"/>
<stackStatement index="41" address="0x00007FFE33C27F3C" symbolname="DispatchMessageW"/>
<stackStatement index="42" address="0x00007FFE33C330BD" symbolname="GetClassLongW"/>
<stackStatement index="43" address="0x00007FFE34AF2C94" symbolname="KiUserCallbackDispatcher"/>
<stackStatement index="44" address="0x00007FFE31F01554" symbolname="NtUserMessageCall"/>
<stackStatement index="45" address="0x00007FFE33C26695" symbolname="GetDlgCtrlID"/>
<stackStatement index="46" address="0x00007FFE33C261A2" symbolname="GetDlgCtrlID"/>
<stackStatement index="47" address="0x00007FFE2F4CF490" symbolname="Ordinal43"/>
<stackStatement index="48" address="0x00007FFE2F4B30CA" symbolname="GetThemeEnumValue"/>
<stackStatement index="49" address="0x00007FFE2F4C6D9C" symbolname="CloseThemeData"/>
<stackStatement index="50" address="0x00007FFE2F4C5821" symbolname="CloseThemeData"/>
<stackStatement index="51" address="0x00007FFE33C26325" symbolname="GetDlgCtrlID"/>
<stackStatement index="52" address="0x000000000329B59A" symbolname="exo::app::OS_AppBase::MainWndProc"/>
<stackStatement index="53" address="0x000000000329B3B0" symbolname="exo::app::OS_AppBase::MainOSEventFunc"/>
<stackStatement index="54" address="0x0000000001ABE9B8" symbolname="dvaui::ui::OS_Window::UI_HandleOSEvent"/>
<stackStatement index="55" address="0x00000000030D4AB9" symbolname="dvaworkspace::workspace::OS_TopLevelWindow::UI_HandleOSEvent"/>
<stackStatement index="56" address="0x0000000140D695AB" symbolname="bridge::utility::SetCommandTooltipForNode"/>
<stackStatement index="57" address="0x0000000001AB99DD" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProcImpl"/>
<stackStatement index="58" address="0x0000000001AC0283" symbolname="dvaui::ui::OS_Window::UI_UpdateScaleFactor"/>
<stackStatement index="59" address="0x0000000001827826" symbolname="dvaui::datatransfer::SetDefaultCursorSupport"/>
<stackStatement index="60" address="0x000000014094178D" symbolname="bridge::TabCreatorRegistry::GetTabsVector"/>
<stackStatement index="61" address="0x0000000001AB9791" symbolname="dvaui::ui::OS_Window::StaticOSWindowWndProc"/>
<stackStatement index="62" address="0x00007FFE33C28281" symbolname="DispatchMessageW"/>
<stackStatement index="63" address="0x00007FFE33C27D41" symbolname="DispatchMessageW"/>
<stackStatement index="64" address="0x00007FFE33C1183C" symbolname="DialogBoxIndirectParamAorW"/>
<stackStatement index="65" address="0x00007FFE33C1152B" symbolname="DialogBoxIndirectParamAorW"/>
<stackStatement index="66" address="0x00007FFE33C8AFF6" symbolname="SoftModalMessageBox"/>
<stackStatement index="67" address="0x00007FFE33C89959" symbolname="DrawStateW"/>
<stackStatement index="68" address="0x00007FFE33C8A738" symbolname="MessageBoxTimeoutW"/>
<stackStatement index="69" address="0x00007FFE33C8A7BE" symbolname="MessageBoxW"/>
<stackStatement index="70" address="0x0000000140CFF74B" symbolname="bridge::utility::SetCommandTooltipForNode"/>
<stackStatement index="71" address="0x0000000141418DF2" symbolname="bridge::TabCreatorRegistry::RegistryEntryEnd"/>
<stackStatement index="72" address="0x00007FFE141E1080" symbolname="unknown"/>
<stackStatement index="73" address="0x00007FFE141E26A5" symbolname="_NLG_Return2"/>
<stackStatement index="74" address="0x00007FFE34AF3546" symbolname="RtlCaptureContext2"/>
<stackStatement index="75" address="0x0000000140943084" symbolname="bridge::TabCreatorRegistry::GetTabsVector"/>
<stackStatement index="76" address="0x00000001413F6772" symbolname="bridge::TabCreatorRegistry::RegistryEntryEnd"/>
<stackStatement index="77" address="0x00007FFE334126BD" symbolname="BaseThreadInitThunk"/>
<stackStatement index="78" address="0x00007FFE34AAA9F8" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x0000000000147EB8"/>
<register name="RBX" value="0x0000000000147EC8"/>

Bridge 12.0.4 Works normal. 

Please advise

 

Bridge 13.0.2 does  not open.png

 

 

Views

51

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 22, 2023 Mar 22, 2023

Copy link to clipboard

Copied

LATEST

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines