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Bridge don't see or even find my files

New Here ,
Sep 20, 2023 Sep 20, 2023

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Why is it that? Even though I know there are several files (.m2ts to be exact) on my hard disk (window explorer displays them without any difficulty). Bridge is unable to see or find them and comes back with "nothing to display" when I do a search.

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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Hi @Pierre32300386bqfv ,

 

Thank you for reaching out to us. To better investigate the issue, could you please share the following:

  • Bridge version
  • System details
  • Do Bridge have permissions to access your folders?
  • Video recording / screenshots of the issue

We might reach out to you for more information.

 

Thanks,

Bridge Team

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