Bridge don't see or even find my files

Report · Sep 20, 2023

Why is it that? Even though I know there are several files (.m2ts to be exact) on my hard disk (window explorer displays them without any difficulty). Bridge is unable to see or find them and comes back with "nothing to display" when I do a search.

Report · Sep 21, 2023

Hi @Pierre32300386bqfv ,

Thank you for reaching out to us. To better investigate the issue, could you please share the following:

Bridge version
System details
Do Bridge have permissions to access your folders?
Video recording / screenshots of the issue

We might reach out to you for more information.

Thanks,

Bridge Team