Bridge Export Error

[Andrew25661699ozjw]

Hello,  Bridge is running into two errors when processing exports:

1. Export appears to function normally and displays a converted file after processing on the Essentials tab (72 to 300ppi, changed dimensions, etc) but when I open the items in PS, the image is unchanged (72 ppi, same dimensions).

2. I am recieving the error message that PNGs, TIFFs and JPGs are "unsupported formats"

I uninstalled v13.0.3, installed 13.0.2, reinstalled v13.0.3, purged the cache and reopened and it is still not functioning. Working on a Mac OS Monterey. Any insight is appreciated.

[Andrew25661699ozjw]

Any thoughts?

[Abhijaat26843246628o]

Hi @Andrew25661699ozjw,

Thanks for your feedback.

Could you share the following details about the issue:

• Sample files for which the issue is occuring.
• The xml files (which can be found in Contents/Resources/ExportPreset) or complete screenshots of the export presets that you are using.

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

Thanks,
Bridge Team