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Bridge freezes when using Zoom screen share

Community Beginner ,
Jan 28, 2021 Jan 28, 2021

Using Zoom as host for meetings of 40 people (who have mikes and webcams turned off) I need to show photographs full screen using Adobe Bridge. I use the screen share and have turned other programmes off on my PC. Adobe Bridge freezes when showing photos full screen. I can only get it to work if I stop sharing, then re-share. Normally Bridge works perfectly.

My PC is an i7, Windows 10, 32GB RAM. It is connected by ethernet to my router and fibre-optic broadband. Speedtest measures my internet speeds as 36Mbps uo, 520 Mbps down. The photos are 2.2 megapixels max and the problem occurs whether I am showing them from a SSD or a HDD.

Windows, Bridge and Zoom are all up-to-date.

TOPICS
Crash or freeze , Problem or error
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Community Expert ,
Jan 28, 2021 Jan 28, 2021

Is your video driver up  to date?

What setting are you using to generaate full size previews?

Have you tried allopw software to generate previews?

 

2020-12-12_9-06-09 previews.jpg 

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Community Beginner ,
Jan 31, 2021 Jan 31, 2021
LATEST

Hi

Thanks for the feedback.  My video driver is up to date.  I have been using "Generate Monitor-Size Previews", no other box checked.  I will try the setting you suggest and see if I get a better result.  Thiis will take a coupl eof days as I need to do it at the break in one of my meetings.

Vince

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