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Bridge freezes when using Zoom screen share

Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Using Zoom as host for meetings of 40 people (who have mikes and webcams turned off) I need to show photographs full screen using Adobe Bridge. I use the screen share and have turned other programmes off on my PC. Adobe Bridge freezes when showing photos full screen. I can only get it to work if I stop sharing, then re-share. Normally Bridge works perfectly.

My PC is an i7, Windows 10, 32GB RAM. It is connected by ethernet to my router and fibre-optic broadband. Speedtest measures my internet speeds as 36Mbps uo, 520 Mbps down. The photos are 2.2 megapixels max and the problem occurs whether I am showing them from a SSD or a HDD.

Windows, Bridge and Zoom are all up-to-date.

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Crash or freeze , Problem or error

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People's Champ ,
Jan 28, 2021 Jan 28, 2021

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Is your video driver up  to date?

What setting are you using to generaate full size previews?

Have you tried allopw software to generate previews?

 

2020-12-12_9-06-09 previews.jpg 

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Community Beginner ,
Jan 31, 2021 Jan 31, 2021

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Hi

Thanks for the feedback.  My video driver is up to date.  I have been using "Generate Monitor-Size Previews", no other box checked.  I will try the setting you suggest and see if I get a better result.  Thiis will take a coupl eof days as I need to do it at the break in one of my meetings.

Vince

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