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Bridge goes into “Building criteria” mode indefinitely. How does one get out of this?

New Here ,
Jun 27, 2017 Jun 27, 2017

I was sorting files in Bridge, and it went into a “building criteria” mode, and has been stuck there for over an hour.  I can't access files for yesterday’s shoot.  There does not seem to be any way out of this.

I have search the Internet, and the best I can find is the comment that this is a common problem.  But no one seems to have found a solution, or even a preventative.

What is “building criteria,” and why does this state freeze all work?

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2017 Jul 19, 2017

Hi Bavarus,

We really apologise that have stuck into Building criteria issue in Bridge. Please refer the below discussion related to the same query.

CS6 E Bridge Slow to load thumbnails, 'building criteria'

Let us know if the problem persists.

Regards,

Mohit

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Adobe Employee ,
Jul 19, 2017 Jul 19, 2017

Hi Bavarus,

We really apologise that have stuck into Building criteria issue in Bridge. Please refer the below discussion related to the same query.

CS6 E Bridge Slow to load thumbnails, 'building criteria'

Let us know if the problem persists.

Regards,

Mohit

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Explorer ,
Nov 29, 2017 Nov 29, 2017

This must be a classic Adobe reply. It says answered, whereas the link provided goes to an unanswered thread where a large number of complaints are that Adobe don't care, and they don't.

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Adobe Employee ,
Dec 12, 2017 Dec 12, 2017

Dear Users,

We have released an a fix for the freeze issue in Adobe Bridge 8.0.1.282 build .This update is available for download from Adobe Creative Cloud Desktop App.

Request you to install the update and let us know if it solves the problem.

Regards,

Abhishek Seth.

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Explorer ,
Dec 12, 2017 Dec 12, 2017

Thanks. That seems to work, I will keep my fingers crossed that it stays working.

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Adobe Employee ,
Dec 12, 2017 Dec 12, 2017

Dear User,

We are glad that the issue has been resolved.

Please continue to use Adobe Bridge and let us know if you face any issues.

Regards,

Abhishek Seth.

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Explorer ,
Dec 12, 2017 Dec 12, 2017

Perhaps you should let Re: Bridge goes into “Building criteria” mode indefinitely. How does one get out of this?

know that the solution is here as there are unhappy Adobe customers there too.

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Explorer ,
Dec 12, 2017 Dec 12, 2017

This is the one where there a continuing thread.

CS6 E Bridge Slow to load thumbnails, 'building criteria'

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New Here ,
Jun 23, 2018 Jun 23, 2018
LATEST

Using Bridge CS6, I deleted all of my 'favorites' and just use 'folders' for navigation, the problem resolved immediately.

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Explorer ,
May 22, 2018 May 22, 2018

Mac and PC, building criteria forever. Crashy, laggy.

All apps updated

only change: Google Drive to Google File Stream.

Is there a known issue?

thanks

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