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Bridge>Toos>Ps missing

Contributor ,
Jul 28, 2023 Jul 28, 2023

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My CC subscription apps are up to date. I regularly use Br & Ps & to  run scripts and actions from Bridge via the Tools> Photoshop menu. Today I noticed that Photoshop no longer appears in the Tools dropdown. I checked the Bridge>Settings to be sure all the scripts are checked. I also used Time Machine to revert both Br & Ps a few days. Nothing seems to bring Ps back to the menu. What am I missing ?

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Batch , Image processor , Problem or error

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correct answers 1 Correct answer

Contributor , Jul 28, 2023 Jul 28, 2023
Im re-installing Ps
Hoping that'll do it

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New Here ,
Jul 28, 2023 Jul 28, 2023

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I have the same problem. I've always processed jpegs of my tiffs using the Photoshop/Image Processor drop down in bridge. Now it is gone.

 

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Contributor ,
Jul 28, 2023 Jul 28, 2023

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Im re-installing Ps
Hoping that'll do it

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Community Beginner ,
Jul 29, 2023 Jul 29, 2023

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Same problem here. I've tried all kinds of thing. Reinstalled Bridge several times. Removed the beta-versions of Bridge and Photoshop. Now Photoshop no longer shows up in the Bridge Startup Scripts.

@frankg_photos  Any luck with reinstalling PS?

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Community Beginner ,
Jul 29, 2023 Jul 29, 2023

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Just found out what caused the problem in my case. The installation of the beta version of Photoshop messed up things.

 

To resolve the issue, I deinstalled Photoshop beta and the regular Photoshop. Then I reinstalled the regular Photoshop and after that opened Bridge. I was asked whether to install a couple of Startup Scripts and I did. The Tools were back as before.

 

After that I reinstalled Photoshop beta. After opening Bridge I was asked whether to install Photoshop 2024 Startup Scripts. DO NOT INSTALL THESE SCRIPTS! After that the Tools were still there. However, all previous Photoshop file associations in Bridge were changed into Photoshop 2024 25.0. I’m afraid you will have to change these back manually.

 

In my opinion this is a serious flaw in the design of the beta installation which Adobe should fix. First, there is no such thing as Photoshop 2024. The beta version is called Photoshop 2023 (beta) 25.0. Second, the file association in the explorer only displays Photoshop 2023 as an option in the list. However, this is not the regular Photoshop 2023, but Photoshop 2023 (beta) instead. I have not found a decent way to repair or circumvent this serious flaw.

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Community Expert ,
Jul 29, 2023 Jul 29, 2023

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Just a word here; that's why it's called "Beta." Sadly, ALL software is technically beta because no matter how many beta testers there are, you cannot test in all circumstances in all ways. So, things show up. However, this software is called "beta" because it hasn't been tested by a group of folks to find the obvious bugs. You found one of the bugs. You are reporting it. Future users of this software, thank you. And for reporting it here, others thank you for your warning. Hopefully, this will be resolved in the next release of beta software.

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Community Beginner ,
Jul 29, 2023 Jul 29, 2023

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Hi Gary_SC, I do appreciate the fact that beta versions contain flaws and may not always be working properly. However, in this case the beta version messed up production software and it should not. Changing the file association of many file types in Windows without leaving a possibility to correct it is a serious flaw. I agree, let’s hope Adobe resolves this problem in future.

 

In the meantime, I have found a way to, at least temporarily, solve the problem by deinstalling and reinstalling the regular Photoshop version. This will restore all file associations, also in Bridge. I have no idea what will happen if the beta version is updated again.

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Community Expert ,
Jul 30, 2023 Jul 30, 2023

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Hi, @MeLeo

 

Look, I appreciate your frustration, but as I was trying to point out, the operative word in that release is the word "beta." Beta should be respected as a big flashing sign that s#!t may happen. I've been beta testing software since 1985, and one really, really big thing you learn quickly is never to use beta software on work/important files. If you do so, I would suggest that you do it at your own risk. 

 

There are times when released software messes up production software, which can happen when either a last-minute change was introduced into the software to resolve one issue but creates other issues. Or, the beta testers didn't have the right combination of software, hardware, or "use" pattern to create the problem. This is why, when reporting bugs, it's important to state the exact series of steps used to create the "event" and be very specific on the hardware and software used. It's common for bugs to only show up for one platform rather than the other (and even specific releases of the OS for a given platform).

 

When you download and use beta software, you do so at your own risk. I know some beta testers test with separate machines, but I've never done that as I do not have the money or time to maintain two systems. 

 

If anything, I do fault Adobe for giving the impression that this public beta is fine and dandy and that you can try these new features and enjoy them. IMHO, I do think they should have had "some" warning that it is beta software.

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Community Beginner ,
Jul 30, 2023 Jul 30, 2023

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Thanks Gary_SC for this addition.

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Community Beginner ,
Nov 11, 2023 Nov 11, 2023

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LATEST

Just a TLDR...
1. don't EVER install Beta software from ANY company on a production machine. EVER!
2. Shame on Adobe for even suggesting that their Beta's are just a "fun little pre-release playground". They are NOT!
People are lucky they didn't have to completely reinstall Windows, which happens very often. Treat Beta's like Malware, and let other people be the "experiment testers".

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

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Hi,
Thank you for reaching out with your concern. It looks like you're encountering an issue with the Tools -> Photoshop options missing from Adobe Bridge 2023 after installing the latest Photoshop beta build. We understand how important this functionality is for your workflow. We have internally raised a ticket and tracking that with the Photoshop team.
To address this, here's a workaround that should help resolve the issue:
  • Uninstall the current Photoshop 24.x version.
  • Reinstall Photoshop 24.x.
  • Launch Adobe Bridge.
This should restore the Tools -> Photoshop options in Bridge 2023.
If you're interested in using the Photoshop Beta build, we recommend installing the latest Bridge Beta build (14.0.0.57). This should ensure smooth interoperability between the Photoshop beta build and the updated Bridge beta build.
We appreciate your patience and hope this solution resolves the issue for you.

Best regards,
Bridge Team

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Explorer ,
Oct 11, 2023 Oct 11, 2023

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the 2024 versions are not working - how can I get the photoshop tool back in bridge 2024 - messing up my workflow - thanks!!!!!!!!!!

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Explorer ,
Oct 11, 2023 Oct 11, 2023

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nevermind - it's working now!!!!!!!   yay!!!!!!!!!!!!!!

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