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4

Bridge not displaying thumbnails or playing video preview for mov files from iPad

New Here ,
Feb 04, 2020 Feb 04, 2020

After having trouble copying files from an iPad to my computer, I changed the setting in the iPad Photos to "Keep Originals". That allowed me to successfully copy files from the iPad, but now when I use Bridge to try and view the thumbnails and preview the videos, it does not work on the files I just copied. I can see the thumbnails and preview other videos that came from my iPad before the setting change, but none of the ones after. Note, I can open and play the videos in Windows Media Player without any problem. CC Bridge version 10.0.0.124

 

Note I have done this as suggested in another post, but it has not fixed the issue:

Edit > Preferences > "File Type Associations" and I went to .mov and .mp4 and set it to Premiere Pro by hitting "Browse" and selecting the app icon.

 

Thanks for any advice.

TOPICS
Image processor , Problem or error
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New Here ,
Aug 12, 2025 Aug 12, 2025
LATEST

mov.JPG

 

give it a try.

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