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2

Bridge not previewing .HEVC video

Contributor ,
Aug 14, 2019 Aug 14, 2019

I've had to switch my iphone to capture heic/hevc, because when I windows copy/paste from my phone to my desktop, I was having issues with the copy failing.  I have a converter from the heic->jpeg I use as part of this process, but I'd like to not have to convert all the hevc/h265 video.

Am I correct in thinking that Bridge is STILL unable to preview this codec?  Is there any ETA on this?

Thanks.

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Adobe Employee ,
Aug 14, 2019 Aug 14, 2019

Hi Sean,

Sorry to hear that HVEC previews are not showing in Bridge, could you please let us know the exact version of Bridge you're working with?

Could you please select one thumbnail and then right click and choose 'purge cache for selection' and let us know if it helps?

Regards,
Sahil

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Contributor ,
Aug 15, 2019 Aug 15, 2019

9.1.0.338

Nope, purging doesn't do anything.

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New Here ,
Aug 16, 2019 Aug 16, 2019
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+1 Only sound in Bridge...

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