bridge not saving metadata descriptions

[BECKY37177049o61c]

Hi Community!

I use Bridge descriptions to keep the captions of my photos for a newspaper. It's work perfect for years. In the last month, Bridge no longer saves the metadata. I use a Mac and am up-to-date on the software. Any ideas, suggestions etc. will be greatly appreciated!

[gary_sc]

Where are the images being stored? Has that changed?

Also, have you looked at the Metadata at some point to see that your data is stored in the image's Metadata prior to it being removed?

[BECKY37177049o61c]

Hi Gary. Nothing has changed unless there was an update I didn't catch.  What I used to do is I copy and paste the cutlines from my reporters into the description. But when I go on to the next photo, the text that I just put in disappears when I go back to check on it. There also is nothing there when I put the caption under the photo during layout.

[gary_sc]

Hi, @BECKY37177049o61c I should have asked this before, but are you on a server? Are all of the files on a server? 

Bridge was not designed to work on Servers and NAS systems. Please note: they may work, and work just fine, but since they were not designed to work on such, they may stop working on servers without any warning. 

What can you do about this? Not much.

What can your newspaper do about this? Invest in a formal system that can do this without issue. Sadly, it will not be Bridge. I wish I could recommend one to you but I've never been linked to a server, nor have I ever needed one in my work. 

Maybe someone with server experience can comment in this thread on software they can recommend. 

Let me/us know if you are not on a server and we can take it from there.

[BECKY37177049o61c]

I have always kept the photos on Google drive

[gary_sc]

Unfortunately, Google Drive, One Drive Drop Box, etc., should be considered as servers.

However, that does potentially indicate an option: Work with the files ON your computer. Do whatever you normally do. When you are done with them, then move them to Google Drive. If someone sends them back to you, move them from Google Drive back onto your computer, make whatever changes are involved. and then send them back via Google Drive.

Yes, it's more complex than what you were doing, but, 1) it should work, and 2) it's a whole bunch cheaper than getting a dedicated server introduced into your newsletter.

Let me know how this works out.

[BECKY37177049o61c]

I'll give it a try, Gary. Thank you. At least it will make my publisher happy.