Bridge not showing thumbnail or preview of files

[maxallen]

Hi, 

I am hoping someone can help me with a problem I am having.

Adobe Bridge (2020, 10.1, 10.0, 9.1) will not show thumbnails or previews of files on my mac using Catalina.

To try and fix the problem I have:

-clicked to view ‘thumbnails’

-pressed View > Refresh

-cleared and compacted my cache

-uninstalled and reinstalled Bridge

-installed older versions of the program

-installed older versions of After Effects and Premier Pro

-reset the maximum size to be 100x larger than any file I have

-reset my settings (preferences, standard workspaces, and purged entire thumbnail cache)

What can I do to view the thumbnails and previews of files that I am trying to work with? Thanks!

[jbm007]

What kind of files are you trying to view.

Do the thumbnails appear in your file manager?

[Lumigraphics]

Where are these files located? Catalina has changed how permissions work and its causing a lot of issues for Adobe users.

[jozef_van_thom]

Hi,

just experienced and fixed this issue.

I downgraded my Camera Raw before with the downloadable EXE installer.

Now I upgraded to 12.3 again and it's working fine.

/edit: I don't really like 12.3's UI like many others. I read elsewhere that if you wanna work with the Camera Raw 12.2.1 you have to downgrade Bridge, too. Didn't try this yet.

Maybe this helps. 😉

Greets

J

[Pawel M.]

Same here. I downgraded the totally unacceptable ACR 12.3 to 12.2.1 (Windows version), but the new version of Bridge remained and it didn't show the normal previews (after pressing <Space>). I fixed the issue by downgrading Bridge as well, to 10.0.0.124.