• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bridge problem

New Here ,
May 08, 2023 May 08, 2023

Copy link to clipboard

Copied

If I want to move a photo to another folder within bridge, that happens, but the pop-up 'move' remains stuck and keeps indicating 0%, only disappears after clicking away. The moved photo also remains visible in the folder from which it was moved. Usually it succeeds in removing it, but it still appears after opening another folder. Only after bouncing bridge has it usually (not always) disappeared from the map. Furthermore, duplicating within a folder does not work, it can only be duplicated after moving it to another folder. Sometimes the entire folder also hangs / rotates and nothing can be done with the photos. The information how many photos are in the folder and the file size are then not visible. After closing bridge, the folder works again.

 

[Mod: Move to the appropriate forum]

TOPICS
Problem or error

Views

149

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 12, 2023 May 12, 2023

Copy link to clipboard

Copied

Hi @Jan29780409bid0 ,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?
  • Can you also share short Screengrab of issue?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 12, 2023 May 12, 2023

Copy link to clipboard

Copied

LATEST
Hi,

No specific particular files / format.

Problem solved itself after 24 hours.

Thank you

regards,
Jan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines