bridge 'show items from subfolders' doesn't work on mac

[eladg]

I've been working like this for years now, I have all my photos on external hard drive, this is where they have been all the time. Every time I clicked on 'show items in subfolders' they immediately showed up but now it just gives me 'no items to display' with all the folders in there, not a specific one.

I tried to clean the cache in few ways, restart pc, reinstall the software. nothing helped.

Anny suggestions?

Thanks in advance!

[Lumigraphics]

What kind of external drive, and how is it formatted? Do files show if you actually open one of those subfolders?

[eladg]

It's a seagate 8 TB in NTFS format.

But it doesn't really matters because this option doesn't work also on my internal drives as well.

And yes the files shows up when I go into each and every folder and subfolder.

[Lumigraphics]

Using NTFS is a problem on mac, you should use HFS Extended or ExFAT instead.

And if there are problems on your internal drive, something else is going on. Do you have a filter pinned, for example?

[eladg]

I use NTFS because I work on a PC a lot and I keep moving it back and forth.

I cleared all filters, because I use this options ALL the time i'm pretty aware to all those little problems that may accure and I went on almost everything I could come up with, even removing all cache, reinstalling the software, connect different h.drive or checking the option on my internal drives.

I think It's definitely a software issue and not hardware of any kind.